Library Assistants, Circulation and Youth Services

Library

Employer/Library: 
Lake Bluff Public Library
Library Type: 
Public Library
County: 
Lake

Position Details

Full Time or Part Time: 
Part Time
Salary: 
$12.00/hr

The Lake Bluff Public Library is seeking two (2) friendly and customer service-oriented persons to work in our Youth Services and Circulation departments. Youth Services serves ages birth through high school, and Circulation provides information and service to patrons of all ages. The ideal candidates will be creative problem solvers who particularly enjoy working with children and caregivers and can thrive in a changing, highly collaborative environment.

Responsibilities:

  • Assist patrons in locating library materials, and check out materials for patrons at the front desk
  • With training, answer reader's advisory queries.
  • Promptly and accurately answer a variety of patron questions.
  • Troubleshoot basic problems with the public computers and equipment (resolving printer jams, saving information to flash drives, etc.)
  • Provide information to patrons about eBook services and digital resources and troubleshoot common issues.
  • Additional responsibilities and cross-training opportunities may be assigned.
  • Resolve patron issues or complaints calmly and professionally.

Requirements:

  • Two years of college or current enrollment as a college student is preferred.
  • This position involves a high level of contact with the public: excellent verbal communication is a must.
  • Previous library or customer service experience is not required, but will be considered favorably.
  • Knowledge of children's and teens' literature, and an interest in learning more!

Position 1 is 15.5 hrs/week, Position 2 is 16.75 hrs/week

Position 1
Monday – 9:30am to 2:00pm – Circulation Desk
Tuesday – 5:45pm to 9:15pm – Youth Services
Saturday – 9:45am to 5:15pm – Youth Services

Position 2
Monday – 5:45pm to 9:15pm – Youth Services
Wednesday – 9:30am to 2:00pm – Circulation Desk
Friday – 2:00pm to 6:15pm – Circulation Desk
Sunday – 12:45pm to 5:15pm – Youth Services

To Apply

Application Deadline: 
Open until filled
Application Note: 

To apply, please upload a cover letter and resume here: http://www.lakeblufflibrary.org/apply

If you are unable to apply online, please contact the Library to request an accommodation.

Application Contact: 
Eric Bailey, Library Director
Apply To: 
Lake Bluff Public Library
123 E. Scranton Avenue
Lake Bluff , IL 60044
Phone: 847-234-2540 xt 110
Fax: 847-234-2649
42° 16' 46.0344" N, 87° 50' 34.9512" W
Illinois