Staff and Support Directory

General Contact

Member Assistance

RAILS Office:

All RAILS

630.734.5000

Fax:

630.734.5050

Wendy Adams-Good

RSA NFP Member Services Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.3801

Fax:

309.839.0431

Eric Bain

Technology Special Projects Coordinator

Department:

Special Projects

RAILS Office:

Burr Ridge

630.734.5173

Fax:

630.734.5050

Jessica Barnes

Member Engagement Manager

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5181

Fax:

630.734.5050

Rhonda Bierman

RSA NFP Senior Cataloging and Database Specialist

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2996

Fax:

309.839.0431

Matthew Boeke

Delivery Lead

Department:

Delivery

RAILS Office:

Rockford

630.734.5274

Fax:

779.368.0013

Magda Bonny

PrairieCat Cataloging and Database Supervisor

Department:

LLSAP - PrairieCat

RAILS Office:

Bolingbrook

779.205.4193

Fax:

815.886.5651

Dan Bostrom

Member Engagement Manager

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5152

Fax:

630.734.5050

Deirdre Brennan

Executive Director

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5146

Fax:

630.734.5050

Mary Louise Brown

PrairieCat Cataloging and Database Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4319

James Campbell

RSA NFP System Supervisor

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2441

Fax:

309.839.0431

MAGIC Catalog

Support

RAILS Office:

All RAILS

866.940.4082

MAGIC Support Site

PrairieCat Catalog

Support

RAILS Office:

All RAILS

877.542.7257, option 7

PrairieCat Support Site

RSA Catalog

Support

RAILS Office:

All RAILS

866.940.4083

Fax:

309.839.0431

RSA Support Site

SWAN Catalog

Support

RAILS Office:

All RAILS

866.940.4084

SWAN Support Site

RAILS Communications

General Contact

RAILS Office:

All RAILS

630.734.5000, option 3

Fax:

630.734.5050

Carolyn Coulter

PrairieCat LLSAP Services Manager / PrairieCat Director

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4176

Fax:

309.517.1567

Samantha Daly

Human Resources Generalist

Department:

Human Resources

RAILS Office:

Burr Ridge

630.734.5139

Fax:

630.734.5060

RAILS Delivery

Help Desk

Department:

Delivery

RAILS Office:

All RAILS

866.940.4081, option 1

Delivery Support System

eRead Illinois

Support

RAILS Office:

All RAILS

eRead Illinois Site

Joseph Filapek

Director of Consulting and Continuing Education

Department:

Consulting/Continuing Education

RAILS Office:

Burr Ridge

630.734.5132

Fax:

630.734.5050

Emily Fister

Executive Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5145

Fax:

630.734.5050

FOIA Requests

Contact

Department:

RAILS Office:

All RAILS

Form and Info

Bill Goetz

Staff Accountant

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5117

Fax:

630.734.5050

Karen Goyer

Administrative Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5165

Fax:

630.734.5050

Amanda Gray

RSA NFP Member Services Specialist

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2152

Fax:

309.839.0431

Kellie Green

RSA NFP Cataloging & Database Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.1362

Fax:

309.839.0431

Mark Hatch

Delivery and Facilities Director

Department:

Delivery

RAILS Office:

Burr Ridge

630.734.5125

Fax:

630.734.5050

Ryan Hebel

Senior Support Specialist

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5192

Fax:

630.734.5050

Andrew Hettinger

PrairieCat System Supervisor

Department:

LLSAP - PrairieCat

RAILS Office:

Bolingbrook

779.205.4197

Fax:

815.886.5651

Mary Hudspeath

Human Resources Coordinator

Department:

Human Resources

RAILS Office:

Burr Ridge

630.734.5140

Fax:

630.734.5060

RAILS Human Resources

Department

RAILS Office:

All RAILS

Judy Hutchinson

PrairieCat Member Services Supervisor

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4314

Fax:

309.517.1567

Galin Iliev

Network Administrator

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5193

Fax:

630.734.5050

RAILS Information Technology

Help Desk

Department:

RAILS Office:

All RAILS

630.734.5290

Jason Jensen

PrairieCat System Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4290

Fax:

309.517.1567

Jeanne Johansen

Accounting Specialist

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5135

Fax:

630.734.5050

Kacy Kelly

PrairieCat Senior System Specialist

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4318

Fax:

309.517.1567

Doug King

RSA NFP System Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.3570

Fax:

309.839.0431

Jim Kregor

Director of Finance and Human Resources

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5147

Fax:

630.734.5050

Erica Laughlin

RSA NFP Cataloging and Database Supervisor

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2438

Fax:

309.839.0431

John Lepacek

Delivery Lead

Department:

Delivery

RAILS Office:

Bolingbrook

779.205.4199

Fax:

815.886.5651

Library Learning

Help Desk

RAILS Office:

All RAILS

L2 Help Page

Gail Lien

PrairieCat Member Services Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Rockford

779.207.4001

Fax:

779.368.0013

Deborah Mitchener

Accounting Specialist

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5116

Fax:

630.734.5050

Amanda Musacchio

Resource Sharing Specialist

Department:

Resource Sharing

RAILS Office:

Burr Ridge

630.734.5118

Fax:

630.734.5050

Cole O'Donnell

Finance and Human Resources Assistant

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

630.734.5241

Fax:

309.517.1567

Kendal Orrison

RSA NFP LLSAP Services Manager / RSA NFP Executive Director

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2452

Fax:

309.839.0431

Veronda Pitchford

Director, Membership Development and Resource Sharing

Department:

Resource Sharing

RAILS Office:

Burr Ridge

630.734.5119

Fax:

630.734.5050

Jane Plass

Associate Executive Director

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5129

Fax:

630.734.5050

Jody Rubel

Administrative Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5137

Fax:

630.734.5050

Lisa Schemensky

RSA NFP Cataloging & Database Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.3811

Fax:

309.839.0431

Justin Schmidt

System Administrator

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5191

Fax:

630.734.5050

Margae Schmidt

Administrative Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5166

Fax:

630.734.5050

John Slanicky

PrairieCat Member Services Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Bolingbrook

779.205.4195

Fax:

815.886.5651

Anne Slaughter

Director of Technology Services

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5127

Fax:

630.734.5050

Brian Smith

Applications & Web Developer

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5159

Fax:

630.734.5050

Elizabeth Smith

PrairieCat Administrative Assistant

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4236

Fax:

309.517.1567

Wesley Smith

Information Technology Manager

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5136

Fax:

630.734.5050

Brock Spencer

Delivery Facility Associate

Department:

Delivery

RAILS Office:

Bolingbrook

630.734.5170

Fax:

630.734.5050

Jeffrey Sullivan

PrairieCat System Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4307

Fax:

309.517.1567

Louise Svehla

Consulting and Continuing Education Specialist

Department:

Consulting/Continuing Education

RAILS Office:

Burr Ridge

630.734.5133

Fax:

630.734.5050

Sharon Swanson

Staff Accountant

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5123

Fax:

630.734.5050

Michael Szarmach

MAGIC Senior Support Specialist

Department:

LLSAP - MAGIC

RAILS Office:

Burr Ridge

630.734.5174

Fax:

630.734.5050

Sandy Tedder

PrairieCat Cataloging and Database Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Bolingbrook

779.205.4198

Fax:

815.886.5651

Russell Theobald

Delivery Services Manager

Department:

Delivery

RAILS Office:

East Peoria

309.740.3558

Fax:

309.839.0431

Dawne Tortorella

MAGIC LLSAP Services Manager

Department:

LLSAP - MAGIC

RAILS Office:

Burr Ridge

630.734.5178

Fax:

630.734.5050

Martha Troxell

RSA NFP Member Services Supervisor

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2453

Fax:

309.839.0431

Demond Warfield

Delivery Services Manager

Department:

Delivery

RAILS Office:

Burr Ridge

630.734.5142

Fax:

630.734.5050

Todd Williams

Delivery Services Manager

Department:

Delivery

RAILS Office:

Coal Valley

309.623.4208

Fax:

309.517.1567

Mary Witt

Communications Director

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5124

Fax:

630.734.5050

Ed Zanelli

PrairieCat Senior Cataloging and Database Specialist

Department:

LLSAP - PrairieCat

RAILS Office:

Bolingbrook

779.205.4194

Fax:

815.886.5651

Nicole Zimmermann

Marketing and Public Relations Specialist

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5113

Fax:

630.734.5050

Find Staff

Contact About

Accounting and Financial
Benefits for Member Libraries
Catalogs - General, Membership
Catalogs - MAGIC
Catalogs - PrairieCat
Catalogs - RSA
Catalogs - SWAN
Certification
Consulting Services
Continuing Education and Training
Delivery
Discounts and Group Purchases
Email Lists
Employment at RAILS
eRead Illinois (e-books)
FOIA Hotline for Libraries
FOIA Requests to RAILS
Grants - RAILS Automation
Grants - RAILS Continuing Education
Grants - State Per Capita/Other Non-RAILS
Interlibrary Loan
Jobs Board
Library Learning (L2) Calendar/Accounts
Login Help
Member News
Membership
Networking Groups and Meetings
New Library Directors
Nonresident Cards
RAILS Board of Directors
RAILS Newsletters
Trustee Training
Videoconferencing
Website

Search form

Staff and Support Directory

User login