Staff and Support Directory

General Contact

Member Assistance

RAILS Office:

All RAILS

630.734.5000

Fax:

630.734.5050

Eric Bain

Technology Special Projects Coordinator

Department:

Special Projects

RAILS Office:

Burr Ridge

630.734.5173

Fax:

630.734.5050

Jessica Barnes

Special Projects Librarian

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5181

Fax:

630.734.5050

Anna Behm

E-Content Specialist

Department:

Resource Sharing

RAILS Office:

Burr Ridge

630.734.5121

Fax:

630.734.5050

Rhonda Bierman

RSA NFP Cataloging & Database Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

630.734.5255

Fax:

630.734.5051

Dan Bostrom

Member Engagement Manager

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5152

Fax:

630.734.5050

Jane Bradbury

RSA NFP Senior Cataloging and Database Specialist

Department:

LLSAP - RSA

RAILS Office:

East Peoria

630.734.5258

Fax:

630.734.5051

Deirdre Brennan

Executive Director

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5146

Fax:

630.734.5050

James Campbell

RSA NFP System Supervisor

Department:

LLSAP - RSA

RAILS Office:

East Peoria

630.734.5256

Fax:

630.734.5051

PrairieCat Catalog

Support

RAILS Office:

All RAILS

877.542.7257, option 7

PrairieCat Support Site

RSA Catalog

Support

RAILS Office:

All RAILS

866.940.4083

Fax:

309.839.0431

RSA Support Site

SWAN Catalog

Support

RAILS Office:

All RAILS

866.940.4084

SWAN Support Site

RAILS Communications

General Contact

RAILS Office:

All RAILS

630.734.5000, option 3

Fax:

630.734.5050

Bob Cummings

Delivery Services Manager

Department:

Delivery

RAILS Office:

Rockford

630.734.5276

Fax:

630.734.5050

Samantha Daly

Human Resources Generalist

Department:

Human Resources

RAILS Office:

Burr Ridge

630.734.5139

Fax:

630.734.5060

RAILS Delivery

Help Desk

Department:

Delivery

RAILS Office:

All RAILS

866.940.4081, option 1

Delivery Support System

Anna Duff

Administrative Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5167

Fax:

630.734.5050

eRead Illinois

Support

RAILS Office:

All RAILS

eRead Illinois Site

Joseph Filapek

Director of Consulting and Continuing Education

Department:

Consulting/Continuing Education

RAILS Office:

Burr Ridge

630.734.5132

Fax:

630.734.5050

Emily Fister

Executive Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5145

Fax:

630.734.5050

FOIA Requests

Contact

Department:

RAILS Office:

All RAILS

Form and Info

Nincy George

Cataloging Services Coordinator

Department:

Technology

RAILS Office:

Burr Ridge

630.734.5128

Fax:

630.734.5050

Bill Goetz

Staff Accountant

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5117

Fax:

630.734.5050

Karen Goyer

Administrative Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5165

Fax:

630.734.5050

Grant Halter

Data Coordinator & Research Analyst

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5144

Fax:

630.734.5050

Mark Hatch

Delivery and Facilities Director

Department:

Delivery

RAILS Office:

Burr Ridge

630.734.5125

Fax:

630.734.5050

Leila Heath

Library Resources and Programs Manager

Department:

Resource Sharing

RAILS Office:

Burr Ridge

630.734.5119

Fax:

630.734.5050

Ryan Hebel

Senior Support Specialist

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5192

Fax:

630.734.5050

Mary Hudspeath

Human Resources Coordinator

Department:

Human Resources

RAILS Office:

Burr Ridge

630.734.5140

Fax:

630.734.5060

RAILS Human Resources

Department

RAILS Office:

All RAILS

Anna Hutson

RSA NFP Member Services Supervisor

Department:

LLSAP - RSA

RAILS Office:

East Peoria

630.734.5265

Fax:

630.734.5051

Galin Iliev

Network Administrator

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5193

Fax:

630.734.5050

RAILS Information Technology

Help Desk

Department:

RAILS Office:

All RAILS

630.734.5290

Jeanne Johansen

Accounting Specialist

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5135

Fax:

630.734.5050

Mariela Juarez

Temp HR Assistant

Department:

Human Resources

RAILS Office:

Burr Ridge

630.734.5138

Fax:

630.734.5060

Doug King

RSA NFP System Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

630.734.5259

Fax:

630.734.5051

Jim Kregor

Director of Finance and Human Resources

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5147

Fax:

630.734.5050

Patty Kweram

RSA NFP Member Services Specialist

Department:

LLSAP - RSA

RAILS Office:

East Peoria

630.734.5257

Fax:

630.734.5051

Erica Laughlin

RSA NFP Cataloging and Database Supervisor

Department:

LLSAP - RSA

RAILS Office:

East Peoria

630.734.5260

Fax:

630.734.5051

John Lepacek

Delivery Lead

Department:

Delivery

RAILS Office:

Bolingbrook

630.734.5212

Fax:

630.734.5050

Library Learning

Help Desk

RAILS Office:

All RAILS

L2 Help Page

Deborah Mitchener

Accounting Specialist

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5116

Fax:

630.734.5050

Robert Morgan

Delivery Services Manager

Department:

Delivery

RAILS Office:

East Peoria

630.734.5263

Fax:

630.734.5050

Sara Naslund

RSA NFP Member Services Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

630.734.5254

Fax:

630.734.5051

Kendal Orrison

RSA NFP LLSAP Services Manager / RSA NFP Executive Director

Department:

LLSAP - RSA

RAILS Office:

East Peoria

630.734.5261

Fax:

630.734.5051

Stacy Palmisano

Administrative Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5168

Fax:

630.734.5050

Jane Plass

Associate Executive Director

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5129

Fax:

630.734.5050

RAILS Resource Sharing

Help Desk

Department:

Resource Sharing

RAILS Office:

All RAILS

Jody Rubel

Administrative Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5137

Fax:

630.734.5050

Diana Rusch

Consulting and Continuing Education Specialist

Department:

Consulting/Continuing Education

RAILS Office:

Burr Ridge

630.734.5133

Fax:

630.734.5050

Lisa Schemensky

RSA NFP Cataloging & Database Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

630.734.5262

Fax:

630.734.5051

Justin Schmidt

System Administrator

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5191

Fax:

630.734.5050

Margae Schmidt

Consulting and Continuing Education Specialist

Department:

Consulting/Continuing Education

RAILS Office:

Burr Ridge

630.734.5166

Fax:

630.734.5050

Anne Slaughter

Director of Technology Services

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5127

Fax:

630.734.5050

Brian Smith

Applications & Web Developer

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5159

Fax:

630.734.5050

Wesley Smith

Information Technology Manager

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5136

Fax:

630.734.5050

Brock Spencer

Delivery Facility Associate

Department:

Delivery

RAILS Office:

Bolingbrook

630.734.5170

Fax:

630.734.5050

Sharon Swanson

Staff Accountant

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5123

Fax:

630.734.5050

Demond Warfield

Delivery Services Manager

Department:

Delivery

RAILS Office:

Burr Ridge

630.734.5142

Fax:

630.734.5050

Todd Williams

Delivery Services Manager

Department:

Delivery

RAILS Office:

Coal Valley

630.734.5240

Fax:

630.734.5052

Mary Witt

Communications Director

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5124

Fax:

630.734.5050

Nicole Zimmermann

Marketing and Public Relations Specialist

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5113

Fax:

630.734.5050

Find Staff

Contact About

Accounting and Financial
Benefits for Member Libraries
Catalogs - General, Membership
Catalogs - MAGIC
Catalogs - PrairieCat
Catalogs - RSA
Catalogs - SWAN
Certification
Consulting Services
Continuing Education and Training
Delivery
Discounts and Group Purchases
Email Lists
Employment at RAILS
eRead Illinois (e-books)
FOIA Hotline for Libraries
FOIA Requests to RAILS
Grants - RAILS Automation
Grants - RAILS Continuing Education
Grants - State Per Capita/Other Non-RAILS
Interlibrary Loan
Jobs Board
Library Learning (L2) Calendar/Accounts
Login Help
Member News
Membership
Networking Groups and Meetings
New Library Directors
Nonresident Cards
RAILS Board of Directors
RAILS Newsletters
Trustee Training
Videoconferencing
Website

Search form

Staff and Support Directory

User login