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General Contacts & Executive Team

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General Contacts

General Contact

Member Assistance

RAILS Office:

All RAILS

630.734.5000

Fax:

630.734.5050

PrairieCat Catalog

Support

RAILS Office:

All RAILS

877.542.7257, option 7

PrairieCat Support Site

RSA Catalog

Support

RAILS Office:

All RAILS

866.940.4083

Fax:

309.839.0431

RSA Support Site

SWAN Catalog

Support

RAILS Office:

All RAILS

844.792.6542

SWAN Support Site

RAILS Communications

General Contact

RAILS Office:

All RAILS

630.734.5000, option 3

Fax:

630.734.5050

RAILS Consulting & Continuing Education

General Contact

Department:

Consulting/Continuing Education

RAILS Office:

All RAILS

630.734.5295

RAILS Delivery

Help Desk

Department:

Delivery

RAILS Office:

All RAILS

866.940.4081, option 1

Delivery Support System

eRead Illinois

Support

RAILS Office:

All RAILS

eRead Illinois Site

FOIA Requests

Contact

Department:

-

RAILS Office:

All RAILS

RAILS Information Technology

Help Desk

Department:

-

RAILS Office:

All RAILS

630.734.5290

L2: Library Directory & Learning Calendar

Help Desk

RAILS Office:

All RAILS

RAILS Resource Sharing

Help Desk

Department:

Resource Sharing

RAILS Office:

All RAILS

Executive Team

Joseph Filapek

Director of Consulting and Continuing Education

Department:

Consulting/Continuing Education

RAILS Office:

Burr Ridge

630-734-5132

Fax:

630.734.5050

Monica Harris

Interim Executive Director

Department:

Administration

RAILS Office:

Burr Ridge

630-734-5129

Fax:

630.734.5050

Mark Hatch

Delivery and Facilities Director

Department:

Delivery

RAILS Office:

Burr Ridge

630-734-5125

Fax:

630.734.5050

Leila Heath

Director of Library Resources and Programs

Department:

Resource Sharing

RAILS Office:

Burr Ridge

630-734-5119

Fax:

630.734.5050

Anne Slaughter

Director of Technology Services

Department:

Administration

RAILS Office:

Burr Ridge

630-734-5127

Fax:

630.734.5050

Mary Witt

Director, Marketing & Communications

Department:

Communications

RAILS Office:

Burr Ridge

630-734-5124

Fax:

630.734.5050