Staff and Support Directory

General Contact

Member Assistance

RAILS Office:

All RAILS

630.734.5000

Fax:

630.734.5050

Wendy Adams-Good

RSA NFP Member Services Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.3801

Fax:

309.839.0431

Debbie Baaske

Member Engagement Manager

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5152

Fax:

630.734.5050

Eric Bain

MAGIC Support Coordinator

Department:

LLSAP - MAGIC

RAILS Office:

Burr Ridge

630.734.5173

Fax:

630.734.5050

Rhonda Bierman

RSA NFP Senior Cataloging and Database Specialist

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2996

Fax:

309.839.0431

Magda Bonny

PrairieCat Cataloging and Database Supervisor

Department:

LLSAP - PrairieCat

RAILS Office:

Bolingbrook

779.205.4193

Fax:

815.886.5651

Dee Brennan

Executive Director

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5146

Fax:

630.734.5050

Mary Louise Brown

PrairieCat Cataloging and Database Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4319

James Campbell

RSA NFP System Supervisor

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2441

Fax:

309.839.0431

MAGIC Catalog

Support

RAILS Office:

All RAILS

866.940.4082

MAGIC Support Site

PrairieCat Catalog

Support

RAILS Office:

All RAILS

877.542.7257, option 7

PrairieCat Support Site

RSA Catalog

Support

RAILS Office:

All RAILS

866.940.4083

Fax:

309.839.0431

RSA Support Site

SWAN Catalog

Support

RAILS Office:

All RAILS

866.940.4084

SWAN Support Site

RAILS Communications

General Contact

RAILS Office:

All RAILS

630.734.5000, option 3

Fax:

630.734.5050

Carolyn Coulter

PrairieCat LLSAP Services Manager / PrairieCat Director

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4176

Fax:

309.517.1567

Samantha Daly

HR Assistant

Department:

Human Resources

RAILS Office:

Burr Ridge

630.734.5139

Fax:

630.734.5060

RAILS Delivery

Help Desk

Department:

Delivery

RAILS Office:

All RAILS

866.940.4081, option 1

Delivery Support System

eRead Illinois

Support

RAILS Office:

All RAILS

eRead Illinois Site

Joseph Filapek

Director of Consulting and Continuing Education

Department:

Consulting/Continuing Education

RAILS Office:

Burr Ridge

630.734.5132

Fax:

630.734.5050

Emily Fister

Executive Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5145

Fax:

630.734.5050

FOIA Requests

Contact

Department:

RAILS Office:

All RAILS

Form and Info

Bill Goetz

Staff Accountant

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5117

Fax:

630.734.5050

Karen Goyer

Administrative Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5165

Fax:

630.734.5050

Amanda Gray

RSA NFP Member Services Specialist

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2152

Fax:

309.839.0431

Kellie Green

RSA NFP Cataloging & Database Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.1362

Fax:

309.839.0431

Mark Hatch

Delivery and Facilities Director

Department:

Delivery

RAILS Office:

Burr Ridge

630.734.5125

Fax:

630.734.5050

Ryan Hebel

Senior Support Specialist

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5192

Fax:

630.734.5050

Andrew Hettinger

PrairieCat System Supervisor

Department:

LLSAP - PrairieCat

RAILS Office:

Bolingbrook

779.205.4197

Fax:

815.886.5651

Amber Hicke

Delivery Services Manager

Department:

Delivery

RAILS Office:

Rockford

779.207.4002

Fax:

779.368.0013

Mary Hudspeath

HR Assistant

Department:

Human Resources

RAILS Office:

Burr Ridge

630.734.5140

Fax:

630.734.5060

RAILS Human Resources

Department

RAILS Office:

All RAILS

Judy Hutchinson

PrairieCat Member Services Supervisor

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4314

Fax:

309.517.1567

Galin Iliev

Network Administrator

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5193

Fax:

630.734.5050

RAILS Information Technology

Help Desk

Department:

RAILS Office:

All RAILS

630.734.5290

Jason Jensen

PrairieCat System Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4290

Fax:

309.517.1567

Jeanne Johansen

Accounting Specialist

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5135

Fax:

630.734.5050

Kacy Kelly

PrairieCat Senior System Specialist

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4318

Fax:

309.517.1567

Doug King

RSA NFP System Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.3570

Fax:

309.839.0431

Jim Kregor

Director of Finance and Human Resources

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5147

Fax:

630.734.5050

Erica Laughlin

RSA NFP Cataloging and Database Supervisor

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2438

Fax:

309.839.0431

John Lepacek

Delivery Lead

Department:

Delivery

RAILS Office:

Bolingbrook

779.205.4199

Fax:

815.886.5651

Library Learning

Help Desk

RAILS Office:

All RAILS

L2 Help Page

Gail Lien

PrairieCat Member Services Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Rockford

779.207.4001

Fax:

779.368.0013

Deborah Mitchener

Accounting Specialist

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5116

Fax:

630.734.5050

Amanda Musacchio

Resource Sharing Specialist

Department:

Resource Sharing

RAILS Office:

Burr Ridge

630.734.5118

Fax:

630.734.5050

Kendal Orrison

RSA NFP LLSAP Services Manager / RSA NFP Executive Director

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2452

Fax:

309.839.0431

Veronda Pitchford

Director, Membership Development and Resource Sharing

Department:

Resource Sharing

RAILS Office:

Burr Ridge

630.734.5119

Fax:

630.734.5050

Jane Plass

Associate Executive Director

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5129

Fax:

630.734.5050

Jody Rubel

Administrative Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5137

Fax:

630.734.5050

Lisa Schemensky

RSA NFP Cataloging & Database Coordinator

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.3811

Fax:

309.839.0431

Justin Schmidt

System Administrator

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5191

Fax:

630.734.5050

Margae Schmidt

Administrative Assistant

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5166

Fax:

630.734.5050

John Slanicky

PrairieCat Member Services Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Bolingbrook

779.205.4195

Fax:

815.886.5651

Anne Slaughter

Director of Technology Services

Department:

Administration

RAILS Office:

Burr Ridge

630.734.5127

Fax:

630.734.5050

Brian Smith

Applications & Web Developer

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5159

Fax:

630.734.5050

Elizabeth Smith

PrairieCat Administrative Assistant

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4236

Fax:

309.517.1567

Wesley Smith

Information Technology Manager

Department:

Information Technology

RAILS Office:

Burr Ridge

630.734.5136

Fax:

630.734.5050

Brock Spencer

Delivery Facility Associate

Department:

Delivery

RAILS Office:

Bolingbrook

630.734.5170

Fax:

630.734.5050

Jeffrey Sullivan

PrairieCat System Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Coal Valley

309.623.4307

Fax:

309.517.1567

Louise Svehla

Consulting and Continuing Education Specialist

Department:

Consulting/Continuing Education

RAILS Office:

Burr Ridge

630.734.5133

Fax:

630.734.5050

Sharon Swanson

Staff Accountant

Department:

Finance

RAILS Office:

Burr Ridge

630.734.5123

Fax:

630.734.5050

Michael Szarmach

MAGIC Senior Support Specialist

Department:

LLSAP - MAGIC

RAILS Office:

Burr Ridge

630.734.5174

Fax:

630.734.5050

Sandy Tedder

PrairieCat Cataloging and Database Coordinator

Department:

LLSAP - PrairieCat

RAILS Office:

Bolingbrook

779.205.4198

Fax:

815.886.5651

Russell Theobald

Delivery Services Manager

Department:

Delivery

RAILS Office:

East Peoria

309.740.3558

Fax:

309.839.0431

Dawne Tortorella

MAGIC LLSAP Services Manager

Department:

LLSAP - MAGIC

RAILS Office:

Burr Ridge

630.734.5178

Fax:

630.734.5050

Martha Troxell

RSA NFP Member Services Supervisor

Department:

LLSAP - RSA

RAILS Office:

East Peoria

309.740.2453

Fax:

309.839.0431

Demond Warfield

Delivery Services Manager

Department:

Delivery

RAILS Office:

Burr Ridge

630.734.5142

Fax:

630.734.5050

Todd Williams

Delivery Services Manager

Department:

Delivery

RAILS Office:

Coal Valley

309.623.4208

Fax:

309.517.1567

Mary Witt

Communications Director

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5124

Fax:

630.734.5050

Ed Zanelli

PrairieCat Senior Cataloging and Database Specialist

Department:

LLSAP - PrairieCat

RAILS Office:

Bolingbrook

779.205.4194

Fax:

815.886.5651

Nicole Zimmermann

Marketing and Public Relations Specialist

Department:

Communications

RAILS Office:

Burr Ridge

630.734.5113

Fax:

630.734.5050

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