Do you possess computer, media creation, and/or maker technology skills? Are you enthusiastic with an excellent customer service focus and enjoy working with others to solve their technology challenges? How about joining a collaborative and fun team and help us make a real difference in our community? We'd like to talk to someone who is passionate, versatile, and professional. Is this you?
As a Studio Services Specialist you will assist our library patrons with their projects including audio/video production, photography, graphic design, web, coding, music, STEAM/maker, and more. Every day you'll connect and troubleshoot computer, media production equipment, and Maker machinery and develop and lead training programs for our patrons. You'll stretch your creativity and skills meeting the goals of Studio 300 and serving our Bolingbrook community.
Visit fountaindale.org/studio300 and see what Fountaindale Public Library's premiere Digital Media and Maker Lab - Studio 300 - is all about. And if what you discover feels like a good fit for you, and you're looking for a challenging position in a vibrant library setting, apply today.
- Provides consistent, gracious and friendly service to internal and external customers.
- Understands and enforces District policies and procedures while safeguarding intellectual freedom and patron privacy.
- Provides training for patrons and staff of all ages in the correct operation and effective use of digital media software and audio/video equipment.
- Plans, prepares, and conducts programs and cross-departmental programs.
- Monitors and secures the use of audio/video equipment, computers, Studio spaces and supplies.
- Helps to implement the use of technology.
- Diagnoses equipment and software-related problems and performs preventative and routine maintenance with limited instruction.
- Schedules appointments for use of public workstations, production spaces, and training.
- Assists with script-writing, pre-production, production activities, and post-production tasks such as editing, sound recording, special effects, titles and graphics for print/audio/video productions that highlight District activities.
- Participates in library wide committees for special projects, strategic planning and new library initiatives. Serves as liaison for library in programming initiatives with external agencies.
- Prepares and submits required records and reports in keeping with the policies and procedures of the library. Collects daily statistics and prepares monthly departmental statistical reports.
- Creates bibliographies, flyers, blogs and other print or online library promotional materials, under guidance of the Studio Services Manager.
- Keeps informed of current information and trends. Participates in professional development activities relating to areas of responsibility.
- Performs general duties including stocking, inventory, cleaning and organizing.
- Performs other miscellaneous duties as assigned.
Education: Requires multi-media, audio and video production, photography, computer graphic skills, or other related field expertise acquired through completion of a Media Production/TV Certificate, or a two year Associate's degree or a high school diploma with additional specialized training.
Experience: At least three years of current and related experience in a related field required. Media training and customer service experience preferred.
- Strong knowledge in Mac and Windows operating systems and hardware.
- Strong knowledge and experience with audio, video, animation, photography, illustration, music, and related consumer and professional digital media content creation, software (Adobe Creative Cloud, iLife, etc.) and production equipment.
- Ability to effectively adapt to and integrate new technologies.
- Ability to troubleshoot minor problems with computer hardware, software and peripherals.
- Ability to incorporate technology into programming and other public services.
- Ability to exercise reasonable and independent judgment and discretion.
- Ability manage and prioritize multiple tasks.
- Strong knowledge on emerging technologies in the digital media field.
- DIY Maker skills and coding experience a plus.
- Basic knowledge of reference techniques and digital information retrieval.
- Basic knowledge of productivity suites and integrated library systems.
- Ability to analyze and synthesize data to produce new or revised processes and procedures.
- Ability to adapt to change.
- Communicates effectively in English, both orally and in writing.
- Speaking skills in other languages, particularly Spanish, is a plus.
- Ability to establish and maintain effective working relationship with staff and public.
- Ability to stay calm and effective in difficult situations.
- Ability to empathize and relate to the needs of all patrons.
- Ability to translate technology into basic methodologies while training patrons and staff.
- Strong public presentation and instructional skills.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job.
Physical requirements include: good speaking, hearing and vision ability, ability to push carts of library materials weighing up to 100 pounds daily, lifting materials weighing up to 50 pounds occasionally and up to 20 pounds daily.
No phone calls please. Equal Opportunity Employer.