Circulation Assistant Check-Out

Library

Employer/Library: 
Indian Trails Public Library District
Library Type: 
Public Library
County: 
Cook

Position Details

Full Time or Part Time: 
Part Time
Hours: 
21
Salary: 
$14.37 per hour

Are you a positive individual with an aptitude for providing exceptional customer service? Are you organized and have the ability to multi-task? Do you thrive in a team environment and like helping people? If so, this opportunity may be for you! The Indian Trails Public Library District (ITPLD) is seeking a Circulation Assistant (check-out) to join our team!

This position is a part-time opportunity with an average work week of 21 hours. These hours are a mix of days, nights, weekends and holidays.

Some of the job duties include:

● Staffing the Circulation desk or drive up window while providing outstanding customer service to our members.

● Assist members and staff in the materials check-out process, including account information retrieval, payments, and other concerns.

● Register new library members, maintain accurate records in library database and maintain library members' confidentiality.

● Perform claims returned procedures; process overdue and reserve items, complete program registration, and assist members with self-check unit.

● Contact members and follow up on lost or missing items or service requests.

● File requested items on hold shelves; identify damaged and/or incomplete items and route items to appropriate area.

● Greet everyone who enters the library in a professional, friendly manner.

● Assist staff with the materials check in process, including sorting materials, emptying bins, etc as needed.

● Promote materials, programs, events, and services provided by the library.

This opportunity requires:

● High school diploma or equivalent certifications and/or experience required.

● Qualified candidates must have superb customer service skills.

● Ability to multi-task, have attention to details, and excellent organizational skills.

● Ability to use computers and relevant software including but not limited to Google products.

● Ability to communicate effectively, use good judgment in the decision making process, and work both independently and as part of a team.

● Flexibility to be able to work days, evenings, weekends, and holidays.

This position is eligible for pro-rated vacation and sick time and IMRF participation. The library supports continued learning and professional growth.

To Apply

Application Deadline: 
Open until filled
Application Note: 

To apply: Send a cover letter and resume via e-mail to HR at hr@itpld.org. Please include the job title in the subject line. No phone calls please.

Application Contact: 
HR Department
Apply To: 
https://www.indiantrailslibrary.org/about-us/employment/
355 Schoenbeck Road
Wheeling , IL 60090 42° 7' 58.4688" N, 87° 56' 42.7164" W
Illinois