Public Services Associate II


Wauconda Area Library
Library Type: 
Public Library

Position Details

Full Time or Part Time: 
Part Time
Part-time, 15 hours per week plus one Saturday and one Sunday per month. Mondays 12 p.m.-5 p.m., Tuesdays 12 p.m.-5 p.m., Fridays 1-6 p.m., one Saturday 8:30 a.m. – 5 p.m., one Sunday 11:30 a.m. - 4 p.m.
$12.50/hour, includes prorated vacation time and paid holidays.

Essential Job Duties:

  • Provide friendly and professional customer service on the telephone, in person, and when using electronic communication. Accurately respond to patron questions at the Check Out Desk.
  • Handle incoming and outgoing materials efficiently.
  • Effectively resolve patron misunderstandings or complaints.
  • Handle money transactions accurately.
  • Assist with projects as needed.
  • Demonstrate excellent problem solving skills, flexibility and sound and independent judgment.
  • Comfortably use technology.
  • Work productively in a fast-paced team environment without direct supervision.
  • Ensure all policies of the Wauconda Area Library are followed.
  • Perform other duties as assigned.

Education and Experience Required:

  • High school graduate or equivalent.
  • A minimum of 2 years of library work experience or service related work experience.
  • Regularly required to talk, hear and see. Must be able to read 9-point font.
  • Frequently required to sit, stand, walk and reach with hands and arms.
  • Occasionally lift, push or move up to 50 pounds. Requires working outdoors for duties as assigned.

To Apply

Application Deadline: 
Open until filled
Application Note: 

Please fill out an application .

Application Contact: 
Public Services Manager
Apply To: 
Wauconda Area Library
801 North Main Street
Wauconda , IL 60084
Phone: 8475266225
42° 16' 14.4084" N, 88° 8' 41.7192" W