Information Services Associate I


Zion-Benton Public Library District
Library Type: 
Public Library

Position Details

Full Time or Part Time: 
Part Time
16 hours/ week, Non-Exempt. Hours are Tuesdays, 5PM – 9PM, Wednesdays, 3PM – 9PM, Thursdays, 3PM – 9PM and some occasional Saturdays required.
Starting between $13.50 -$15 per hour, experience is a factor in the starting range.

Nature and Scope of Position:

Responsible for providing friendly responsive service to people of all ages and skill levels in a diverse community. The person in this position is a team player that loves books, movies, music, and people, keeps abreast with technology trends, and enjoys connecting with others.

Essential Functions and Responsibilities:

  • Creates and maintains a welcoming environment for library users
  • Staffs the Information Services Desk; performing common tasks such as reserving items, submitting Inter Library Loan request, troubleshooting common technology issues, etc.
  • Keeps current on professional and technical issues and trends
  • Engages library visitors in discussions about books, movies, music, and other information resources
  • Designs and delivers programs/events for families and adults at the library and offsite
  • May be responsible for components of the adult collection
  • Assists department staff in creating and maintaining displays, promotional pieces, and bibliographies for materials in various formats
  • Conducts "one-on-one" library instruction
  • Facilitates program registration and meeting and study room usage
  • Keeps up with programs and events that are happening in the library
  • May serve as person-in-charge as assigned
  • Staffs Youth and Teen services areas as assigned
  • Attends and participates in staff, department, and other job-related meetings
  • Performs other duties as assigned

Essential Knowledge, Skills, Abilities:

  • Ability to provide outstanding customer service.
  • Ability to manage and prioritized multiple tasks.
  • Professional demeanor and a team player.
  • Strong comfort with technology.
  • Strong ability to adapt to change.
  • Basic keyboard, data entry, and typing skills.
  • Well-developed oral communications skill.
  • Attention to detail.
  • Ability to read, write and speak English.
  • Ability to give and receive instructions in English.
  • Alpha-numeric recognition skill.
  • Ability to use basic office equipment.
  • Ability to pass a criminal background check.
  • Must have access to reliable transportation.

Physical requirements:

  • Requires full range of motion, including standing, sitting, or walking for extended periods
  • Requires bending, stooping, and reaching to retrieve library materials
  • Must be able to move a two-sided book cart loaded with books and other library materials
  • Must have dexterity and eye-hand coordination to move materials or operate automated equipment
  • Must be able to lift boxes of books, paper, or other items weighing up to 40 lbs

Contacts: Patrons, volunteers, other library staff, and peers at other organizations

Working Conditions: Normal office conditions

Education and Experience:

  • Bachelor's Degree, LTA or equivalent combination of education and experience
  • Passion for literature, movies, music, and popular culture
  • Comfort with a variety of computers, electronic devices, and online services and applications
  • Ability to work with patrons of all skill levels and ages
  • Ability to represent the library at professional and community events
  • Ability to read, write, and speak Spanish is a plus
  • Previous Library experience preferred

Zion-Benton Public Library District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To Apply

Application Deadline: 
Open until filled
Application Note: 

Please see job listing at:

Position open-till-filled. To apply please submit a resume, letter of interest and three professional references to Nicholas Hyten, Information Services Coordinator

Application Contact: 
Nicholas Hyten
Apply To:
2400 Gabriel Ave.
Zion , IL 60099
Phone: 847-872-4680
42° 27' 3.6576" N, 87° 50' 22.38" W