Kid City Associate I


Wauconda Area Library
Library Type: 
Public Library

Position Details

Full Time or Part Time: 
Part Time
15 hours per week. One Saturday, one Sunday per month. Monday - 5-9 p.m. Thursday 9-5 p.m. Friday 2-6 p.m.
$15.00/hour, depending on qualifications. Includes pro-rated holiday and vacation pay.


Responsible for providing exceptional customer service in a friendly and professional manner and for creating a positive library experience, primarily in Kid City. Kid City serves children from birth to grade 8 in addition to parents and caregivers. It is an extremely busy, non-traditional library environment that encourages hands-on learning, creativity, exploration, and imagination.

Essential Job Duties:

  • Provide friendly and enthusiastic customer service and reference assistance on the telephone, in person, and when using electronic communication in Kid City.
  • Have knowledge of children's literature and perform reader's advisory for ages preschool through grade 8.
  • Provide catalog instruction to patrons.
  • Comfortably use a variety of electronic devices in order to answer patron queries about library services.
  • Represent the Library's brand by providing a positive image at all times.
  • Demonstrate excellent problem solving skills, flexibility and sound and independent judgment.
  • Troubleshoot library equipment and communicate outages to appropriate personnel.
  • Effectively resolve patron misunderstandings or complaints.
  • Work productively in a fast paced team environment.
  • Ensure all policies of the Wauconda Area Library are followed.
  • Ability to work productively with minimal supervision.
  • Ability to productively communicate with all levels of library staff and management.
  • Ability to organize, prioritize, and manage details.
  • Perform other duties as assigned.

To Apply

Application Deadline: 
Date below
Deadline Date: 
Monday, July 9, 2018
Application Note: 

Please fill out an application, submit a resume and cover letter to:

Application Contact: 
Assistant Director
Apply To: 
Wauconda Area Library
801 N. Main Street 801 N. Main Street
Wauconda , IL 60084
Phone: 8475266225