Delivery Count

As per the Illinois State Library (ISL), each fiscal year, library staff will submit delivery volume counts as requested by the library systems. The Illinois State Library's Delivery Committee, comprised of representatives from IHLS and RAILS systems and ISL staff, designates four weeks for delivery physical hand counts. Prior to each count period, we send information to each library through our delivery route mailing lists and RAILS E-News.

Dates for the FY2021 delivery counts are:

Delivery counts have been suspended until further notice. Please visit Email Notification of Delivery Interruptions and Changes to sign up to receive notification of future delivery count dates.

Delivery Count Form


RAILS Member Libraries that Receive Delivery via RAILS or Contracted Vendor Must Physically Hand Count Outgoing Delivery Items During the Delivery Count Periods
  • Outgoing delivery items are those items that are being delivered from your library to another location and include items from your collection that are being sent to fill interlibrary loan requests, as well as items you are returning to other libraries.
  • Delivery counts begin on a Monday. Please physically hand count all of the items in each of your delivery containers and complete the online Count Form each day of the Delivery Count period. Hand count outgoing items using this same procedure through the following Friday.
  • Each Delivery Count period, a number of libraries will be randomly selected to have an audit of their bins performed for the entire count week to confirm the accuracy of the delivery count. No additional work will be required of libraries selected for audit; however, libraries will be contacted in the case of a discrepancy between the manual audit count and the submitted count.

Thank you in advance for participating in this itemized count. Your assistance will help us continue to offer high-quality delivery service and to provide accurate delivery statistics to the Illinois State Library.

If you have any questions, please contact

Delivery Count Data

Statistics from past delivery count periods are available to download in Excel format below.