This workshop will include a detailed explanation of the six steps in the problem-solving process as well as two techniques to use during that process: brainstorming and decision making. It will then cover the role of the facilitator, knowledge and expertise needed by the facilitator, as well as some of the skills of an effective facilitator. It will also include a detailed handout with information that will be useful to the attendees long after the conclusion of the workshop.
Desired Learning Outcomes:
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