Customer Services Assistant

Library

Employer/Library: 
Oak Lawn Public Library
Library Type: 
Public Library
Illinois County: 
Cook

Position Details

Full Time or Part Time: 
Part Time
Hours: 
16.00 Per Week
Salary: 
$13.05 per hour

POSITION: Part-time Customer Services Assistant, Grade III Customer Services Department

The Oak Lawn Public Library has an opening for a part-time Customer Services Assistant, Grade III, in the Customer Services Department.

This is a 16 hours per week "non-exempt" position with a work schedule that includes evenings and weekends. Salary is $13.05 per hour in the Customer Services Department.

Job Duties:

  • Assist the department librarians by initiating and reinforcing consistent workflow, providing excellent patron services, and supporting outreach initiatives.
  • Perform circulation and ILL duties as scheduled, including but not limited to: issuing library cards, checking materials in and out, processing holds, receiving and recording fees and payments, making change for copier, counting and recording daily receipts, delivering daily deposit.
  • Answer patron account, circulation, or directional questions placed in person or via phone or email.
  • Assist patrons in locating materials, access the online catalog, and use of library equipment.
  • Assist with selection for audiovisual materials.
  • Examine returned audio-visual materials, clean library materials, and make simple repairs.
  • Explain library circulation policies to patrons and staff.
  • Keep informed of developments in the library field through reading and participation in professional activities and meetings.
  • Perform other tasks assigned by department supervisor.

Position Requirements:

High school diploma required; Interest and ability in working with the public; Communicate effectively both orally and in writing; Computer literacy and keyboarding skills; Strong interpersonal skills, interacting pleasantly and clearly in person, on the telephone, and through email; Ability to lift 25 lbs. and maneuver a 250 lb. cart; Schedule includes evenings and weekends

To apply: please submit your resume, cover letter, three professional references, and employment application to olpljobs@olpl.org.

To Apply

Application Deadline: 
Open until filled
Application Note: 

To apply: please submit your resume, cover letter, three professional references, and employment application to olpljobs@olpl.org.

Application Contact: 
Tippi Price
Apply To: 
Oak Lawn Public Library
9427 S Raymond Ave
Oak Lawn , IL 60453
Phone: 708-422-4990
41° 43' 13.116" N, 87° 45' 8.1648" W
Illinois