(PT Afternoons) Information Technology Services Clerk

Library

Employer/Library: 
Addison Public Library
Library Type: 
Public Library
Illinois County: 
DuPage

Position Details

Full Time or Part Time: 
Part Time
Hours: 
Part-time: Mon. - Friday 2-5 pm and every other Sunday 1-5. (34 hr. every two weeks)
Salary: 
$15.70-$19.63/hr. DOQ; $19.63/hr. is the midpoint of the salary range.

The Addison Public Library is seeking a customer-focused Information Technology Services Clerk to provide assistance and training to patrons using computers, software applications, and other digital services offered by the library. Along with providing an exceptional patron experience at the Information Technology Services desk, you will have the opportunity to assist patrons using the Creative Studio equipment and perform basic troubleshooting.

What we're looking for:

  • Ability to communicate clearly and effectively with the public and staff.
  • Patience! We help patrons of all ages and knowledge levels, many of whom have limited technology or English language skills.
  • Familiarity with Windows and Mac computers, web searching and emailing, Microsoft Office and Google Apps, Apple and Android tablets/smartphones, Wi-Fi connection, printing, scanning, and photocopying.
  • Ability to perform basic troubleshooting.
  • Ability to set priorities, make independent decisions, and exercise discretion with patrons and staff.
  • A team player who collaborates with others to help solve complex problems.
  • Ability to work afternoons Monday - Friday 2-5 and every other Sunday 1-5

Qualifications:

  • A high school diploma, some colleges preferred.
  • One year of related technical and customer service experience.
  • Bilingualism (English/Spanish or English/Polish) is preferred.

What we offer:

  • Educational opportunities and encouragement for professional growth, including tuition reimbursement.
  • A supportive work environment that focuses on serving the Addison community
  • Professional development opportunities
  • Generous accrued paid time off, including vacation and sick leave.
  • Wellness programs, free telemedicine, and EAP (employee assistance plan) services

​Our community is diverse, and your coworkers are, too, so being comfortable engaging with a wide variety of ages, cultures, and abilities is essential.

Dedicated to fostering lifelong learning and literacy, the Addison Public Library provides opportunities to explore, create, and connect. We value cultural inclusiveness, respect, and diversity of thought; intellectual freedom; ethical and effective stewardship of resources; engagement with community members; and user privacy and confidentiality protection.

We strongly encourage bilingual (Spanish/English) applicants to apply.

A complete job description can be found here

To Apply

Application Deadline: 
Open until filled
Application Note: 

Please send your cover letter and resume to Human Resources (HR@addisonlibrary.org). Include "IT Services Clerk" in the subject line.

Application Contact: 
Human Resources
Apply To: 
Addison Public Library
4 Friendship Plaza
Addison , IL 60101
Phone: 6304583308
41° 55' 55.8156" N, 87° 59' 36.8484" W
Illinois