User Experience & Electronic Resources Librarian


Columbia College Chicago Library
Library Type: 
Academic Library
Illinois County: 

Position Details

Full Time or Part Time: 
Full Time
Not available

The User Experience and Electronic Resources Librarian provides leadership in the management of online library resources, including the library website and electronic resources, and serves as a member of the Reference and Instruction Team. This position has primary responsibility for the library website and the user experience of online library products, including virtual reference tools, discovery tools, and instructional technologies; and ensures that Library services, online resources, and instructional products are pleasurable to use and accessible. This position also manages the life cycle of library databases including selection, procurement, implementation, and annual review.


Library Website and User Experience

-Plan, develop and evaluate the Columbia College Chicago Library website; perform updates and revisions to website content; serve as liaison between the Library and the College's Digital Group

-Integrate web-based library products into the library website including the discovery system, electronic resources, virtual reference tools, research guides, forms, blogs, etc.

-In collaboration with the Metadata and Systems Librarian, evaluate, develop, and customize the library discovery system including the user interface and search scopes to ensure an optimal user experience

-Assess the impact of technology-based services on Library users, including the Library website, discovery system, research guides, and other web-based systems through usability testing and the interpretation of usage statistics and analytics

-Review the accessibility of online library products and makes updates to ensure their usability for persons with disabilities

-Build library staff awareness of new and emerging technologies and electronic resources; collaborate with Academic Technology to provide support and training to faculty

Electronic Resources

-Manage the annual electronic resources cycle including evaluation, budgeting, procurement, implementation, and promotion of databases

-Lead the Electronic Resources Committee in the evaluation and selection/deselection of databases; works with liaison librarians to gather database feedback from faculty

-Serves as the main library contact with database vendors; work with vendor representatives to set up database trials, obtain price quotes, procure new resources after committee selection, and manage invoices

-Work closely with the Assistant to the Library Director to ensure database licenses and invoices are approved through the procurement process established by the Controller's Office

-Work closely with the Metadata and Systems Librarian to ensure electronic resources are accessible through the library catalog, discovery system, authentication system, and link resolvers

-Troubleshoot technical problems with user access to electronic resources

Reference and Instruction

-Participate in the information literacy program and in development and delivery of online instructional content and classroom instruction

-Work closely with the Instruction and Online Learning Librarian to support development and evaluation of online instructional components

-Work closely with the Head of Reference and Instruction to assess and enhance delivery of research services

-Create widgets, videos, modules and other products that embed resources and services into the learning management system

-Serve as a library liaison with one or more academic departments.

-Respond to reference inquiries and research consultation requests via email, chat, phone, video conferencing software, and/or in-person

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee and is subject to change based on the needs of the department and/or college.

We seek individuals with a demonstrated ability to work with students, faculty, and staff from a wide range of social and cultural backgrounds. All employees are expected to advance the College's DEI mission. For more information on the office of Academic Diversity, Equity, and Inclusion please visit:

We invite you to join our talented faculty and staff and become part of our collective aspiration to ensure Columbia prepares students for success in their creative fields through innovation, engagement and real-world experiences.


-Position subject to a background screening.

-This is a union position.

-This position is ineligible for overtime.

-Qualified candidates of diverse backgrounds are encouraged to apply.

-A flexible work arrangement is available for this role.

Columbia College Chicago is an equal opportunity employer and complies with all local, state, and federal laws and regulations concerning civil rights. The college does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, protected veteran status, genetic information, or other protected classes under the law.


-ALA-accredited MLIS or equivalent degree


-Minimum of two years of professional experience in an academic library with a thorough understanding of academic user needs

-Excellent interpersonal and communication skills with the ability to interact with a diverse group of students, faculty, and staff

-Demonstrated effective time management and organizational skills, including the ability to plan and implement projects

-Enthusiastic public service orientation and commitment to providing user-centered services

-Experience collaborating to find solutions to workflow and service challenges

-Library Website and User Experience

-Familiarity with standard practices in web development, usability, and accessibility and experience with usability studies and assessment

-Demonstrated skill in implementing HTML/CSS web content

-Experience using content management systems, discovery systems, learning management systems, and online collaborative productivity tools

Electronic Resources

-Familiarity with a variety of electronic resources and databases

-Experience with electronic resources management including the ability to work with database vendors

-Demonstrated competency in managing and troubleshooting access to electronic content

Reference and Instruction

-Reference and instruction experience in an academic library including proficiency with information literacy principles and practices

-Demonstrated experience developing tutorials or other research and instructional tools

-Ability to perform in-depth research and present findings to users

-Ability to learn new software applications, programs, and tools and to assist users with a wide array of applications and technologies


-Experience with Alma, Primo VE, and OpenAthens or other discovery and authentication systems

-Experience providing instructional technology support

-Familiarity with collection development principles and experience with faculty liaison programs

-A working knowledge of copyright, fair use, and open access

-Active participation in local, state, or national professional organizations

To Apply

Application Deadline: 
Open until filled
Application Note: 

Priority will be given to materials submitted by July 22.

Apply To: 
Columbia College Chicago Library Chicago , IL 41° 52' 41.2104" N, 87° 37' 47.2728" W