Adult Services Desk Assistant

Forest Park Public Library is accepting applications to fill the Adult Services Desk Assistant position. This individual is part of a dynamic, collaborative team that helps patrons explore the collections and provides research, readers' advisory and computer assistance at our lively Information Services Desk. The ideal candidate will be comfortable with a range of devices and platforms and be able to explain basic computer skills. This staff member will also create eye-catching displays and themed book lists.

The successful candidate will:

• Have earned a Bachelor's degree or LTA, or have related experience
• Have a minimum of one year customer service experience
• Have a familiarity with current technology, commonly used software platforms and programs, social networks, and be adaptable to emerging technologies and devices
• Be enthusiastic about serving all types of people from all walks of life
• Be highly reliable
• Be patient
• Possess excellent interpersonal and communication skills
• Have demonstrated enthusiasm for public service and the library profession

Our Core Values:

The Forest Park Public Library is committed to providing the highest level of service possible to all patrons.

• We are collaborative, creative, and curious.
• We strive to provide a welcoming and inclusive atmosphere where patrons and staff can make real connections.
• We provide our community with access to education that leads to inspiration, discovery, and empowerment.
• We respect our community, our colleagues, and our library.

Forest Park is a diverse community located between Oak Park and Berwyn just west of Chicago. We are situated within walking distance of the CTA Blue Line and serve patrons from many neighboring communities.