Circulation Specialists - 2 Positions available

Library

Employer/Library: 
St. Charles Public Library District
Library Type: 
Public Library
County: 
Kane

Position Details

Full Time or Part Time: 
Full Time
Hours: 
See website for schedules: www.scpld.org under Employment
Salary: 
Hourly Rate: Range: $16.11 - $20.95 – $25.77 per hour, depending on experience

Duties: Responsible for performing specialized functions related to public service involving circulation system functions; performs other Circulation Specialist functions as required.

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

  • Oversees specialized services regarding registrations to patrons and staff.
  • Preparing patron library cards, creating and maintaining the library's patron database, and providing reports and statistics of patron information and non-residents fees.
  • Trains, and serves as a resource to all library staff regarding patron registration.
  • Maintaining confidentiality of patron records and transactions.
  • Assists patrons with any questions regarding their account and overdue notices.
  • Performs telephone receptionist duties, ascertaining the nature of the call, and personally assists the caller or directs the caller to the appropriate individual or department; answers patron inquiries and refers to appropriate area/staff member; interacts extensively with patrons, staff, outside agencies and other libraries.

OTHER CIRCULATION SPECIALIST FUNCTIONS:

  • Maintaining the Holds location, troubleshooting erroneous materials, and removing unclaimed material; files holds by placing materials in appropriate order on shelving units.
  • Processes materials requested by our patrons and materials requested by other libraries, and preparing those materials for shelving or delivery.
  • Serves as the liaison with RAILS and other libraries regarding delivery, and materials moving between libraries.
  • Prints, reviews, and mails library notices; determines replacement prices for materials at billing; assesses material damage and prepares bill for patrons.
  • Serving as the liaison to the library's materials recovery agency and determining payment arrangements with patrons when appropriate; maintains and provides notice and billing statistics; coordinates with local police regarding restitution for materials not returned; communicates with other libraries' billing staff.
  • Works closely with the ILL department and selectors concerning patron requests.
  • Trains new staff in ILS software and keeps all circulation desk staff current with library software functions and trends; troubleshoots automated circulation problems; acts as circulation liaison with IT and digital services librarian.
  • Creating templates for reports, as well as to improve current practices by applying technology to daily processes and procedures; maintains and files various records and reports.

Education and Experience:

High school diploma or equivalent/GED; AND three (3) years as a circulation associate or equivalent, OR an equivalent combination of education, training and experience.

To Apply

Application Deadline: 
Open until filled
Application Note: 

Please specify which position you are applying for: A or B. Applications can be found at http://www.scpld.org/employment

Equal Opportunity Employer

Electronic applications and resumes may be sent to: applicants@scpld.org

Application Contact: 
C. Matthews, HR Manager
Apply To: 
http://www.stcharleslibrary.org/employment
305 S. 9th. St. (Temporary location)
St. Charles , IL 60174
Phone: 630-584-0076
Fax: 630-584-0562
41° 54' 35.2656" N, 88° 19' 28.884" W
Illinois