*Starting salary is dependent upon qualifications, but in most cases is no higher than the midpoint for range.
NATURE OF WORK:
This position is responsible for coordinating and providing responsive and high quality programming, reference and reader's advisory services to patrons of all ages. This position will work at all library locations and out in the community.
ESSENTIAL FUNCTIONS (Specific assignment may include some or all of the following):
- Promotes library programs, services and collections to a racially and socioeconomically diverse urban/suburban community through pop up library services at locations such as low-income residential buildings, nursing homes, parks, and food pantries.
- Gives presentations on library services throughout the community and represents the library at community events.
- Plans, promotes, presents and evaluates public programs both at library locations and out in the community. Requires ability to drive or bike (via library book bike) and transport library materials to offsite locations.
- Interviews library users carefully to determine what information is required and provides clear, accurate and timely answers to all inquiries. Offers appropriate options for further inquiries, including referrals to other library departments or other organizations.
- Maintains current knowledge of the Library's collections and electronic resources, services and programs along with those of community partners.
- Assists and instructs library users (in-person, by phone and via electronic means) in the use of library collections, services, equipment and facilities. Suggests specific materials in general area of interest and substitute materials when requested materials are not available. Conducts informational searches using library and community resources.
- Explains and implements library policies and procedures.
- Performs other duties as required or assigned.
MINIMUM REQUIREMENTS OF WORK:
- Must possess a Bachelor's degree in library science, social work, education or a related field from an accredited college or university and must possess two (2) or more years of work experience in a public library, community building work, or other educational setting. Must possess a valid driver's license and a safe driving record.
- Knowledge, skills, and abilities in the following areas:
- Excellent written and verbal communication skills.
- Ability to establish and maintain effective working relationships with a diverse group of customers and staff throughout the Library, as well as outside the organization.
- Considerable knowledge of a broad range of literature and authors, films, music, and current events. Must be conversant with social media and personal mobile technologies currently in use.
- Ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions to interpret an extensive variety of technical instructions in mathematical or diagrammatic form, while dealing with several abstract and concrete variables.
- Ability to multi-task variable duties, requests and responsibilities.
- Ability to prepare business letters, expositions, summaries, and reports, using prescribed format and conforming to all rules of punctuation, grammar, dictation, and style.
PHYSICAL REQUIREMENTS OF WORK:
The ability to work in an active setting, with the ability to periodically use force to exert up to 50 pounds. The ability to lift, carry or otherwise move objects, books, materials, etc. using up to 30 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The employee is subject to inside and outside environmental conditions.
Work is performed under the supervision and guidance of the Engagement Services Manager. The individual has contact with other library agencies and staff at all levels, and uses the necessary resources to meet and achieve goals and/or objectives. Work is assigned through specific projects and customer/clientele request. The employee is responsible for prioritizing work tasks, and for identifying and utilizing the appropriate resources to resolve a problem or situation. Work performance is reviewed through observation, completion of projects, status reports, conferences and meetings. Guidance is provided through the City Code, departmental policies, City operating practices and procedures, and other resources as applicable to specific projects assigned. Work is evaluated at least annually, with respect to customer service, problem-solving ability and performance in accordance with this classification standard.
The employee has regular and frequent contact with the general public.
To apply for this position, please apply online at www.cityofevanston.org on or before the closing date.
Chosen candidates will be required to provide proof of licenses, certifications, and education required for this position. Candidates will also be subject to qualifying pre-employment processes, including medical examination, drug/alcohol screen, employment verification, and criminal background check.
The City of Evanston is an equal opportunity employer and ensures against discrimination in employment on the basis of a person's race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military discharge status, source of income, housing status, or gender identity. The City of Evanston is also committed to accessibility for persons with disabilities. Any person needing mobility or communications access assistance should contact Human Resources at 847-448-8204 (voice) or 847-448-8052 (TTY).
To apply to this position please visit the City of Evanston's webpage and click on the 'Jobs' link located at the bottom of the page.