Circulation Associate

Library

Employer/Library: 
St Charles Library
Library Type: 
Public Library
County: 
Kane

Position Details

Full Time or Part Time: 
Part Time
Hours: 
18.75 hours a week: o Monday 3:00 p.m. to 6:00 p.m.; o Wednesday 3:00 p.m. to 6:00 p.m.; o Thursday 12:00 p.m. to 6:00 p.m.; o Every other Saturday 8:30 a.m. to 5:00 p.m. ; o Every other Sunday 11:30 a.m. to 5:00 p.m.;
Salary: 
Pay Range: $12.72 - $16.53 - $20.35

Part-Time Position

The St. Charles Public Library District is seeking a qualified Circulation Associate for our facility. The award-winning St. Charles Public Library District is located in the scenic Fox River Valley, 35 miles west of Chicago. The Library serves a district population of 55,092 residents and has a staff of 112.

Seeking individuals with a passion for stellar patron service.

  • Provides public service to include checking library materials in and out, maintaining patron accounts in the collection of fines and fees, and registering and issuing patron cards.
  • Performs telephone receptionist duties, ascertaining the nature of the call, and personally assists the caller or directs the caller to the appropriate individual or department; answers patron inquiries and refers to appropriate area/staff member; interacts extensively in person with patrons, staff, outside agencies and other libraries.
  • Directs patrons to the general location of library materials, library equipment, and other departments; assists patrons with use of computers and printing services.
  • Maintains and files various records and reports.
  • Assists patrons with any questions regarding their account.
  • Files holds by placing materials in appropriate order on shelving units.
  • Updates computer records as required.
  • Sorts returned library materials and either personally shelves materials or places them in the designated area for shelving; processes reserved library materials.
  • Inspects returned library materials for damage; refers defective materials to appropriate staff.
  • Accepts payments for fees and notates patron record.
  • Routes incoming and outgoing materials as required.
  • Maintaining confidentiality of patron records and transactions.
  • Contributes to the efficiency and effectiveness of the Library's service to its patrons by offering suggestions and directing or participating as an active member of a team.
  • Represents the organization with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.

Qualifications – Candidate should possess skill in:

  • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
  • Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
  • Understanding and following oral and written instructions.
  • Maintaining confidentiality of patron records and transactions.
  • Maintaining accurate records of work performed.
  • Performing basic arithmetic calculations.

Education and Experience:

High school diploma/GED; AND one (1) year of customer service or library operations support experience; OR an equivalent combination of education, training and experience.

To Apply

Application Deadline: 
Open until filled
Application Note: 

Applications can be found at http://www.stcharleslibrary.org/employment

Electronic applications and resumes may be sent to: applicants@scpld.org

The St. Charles Public Library is an Equal Opportunity Employer

Application Contact: 
Cheryl Matthews
Apply To: 
http://www.stcharleslibrary.org
1 S 6th Avenue
St. Charles , IL 60174
Phone: 630-584-0076
Fax: 630-584-9262
41° 54' 50.8356" N, 88° 18' 27.5184" W
Illinois