Circulation Assistant Check-out

Library

Employer/Library: 
Indian Trails Library District
Library Type: 
Public Library
County: 
Cook

Position Details

Full Time or Part Time: 
Part Time
Hours: 
Average Weekly Work Hours: 21
Salary: 
Hourly rate of $14.10

Overview: Are you a positive individual with an aptitude for providing exceptional customer service? Are you organized and have the ability to multi-task? Do you thrive in a team environment and like helping people? If so, this opportunity may be for you! The Indian Trails Public Library District (ITPLD) is seeking a Circulation Assistant (check-out) to join our team! This position is a part-time opportunity with an average work week of 21 hours. These hours are a mix of days, nights, weekends and holidays.

Some of the job duties include:

- Staffing the Circulation desk or drive up window while providing outstanding customer service to our members.

- Assist members and staff in the materials check-out process, including account information retrieval, and other concerns.

- Register new library members, maintain accurate records in library database and maintain library members' confidentiality.

- Perform claims returned procedures; process overdue and reserve items, complete program registration, and assist members with self-check unit.

- Contact members and follow up on lost or missing items or service requests.

- File requested items on hold shelves; identify damaged and/or incomplete items and route items to appropriate area.

- Greet everyone who enters the library in a professional, friendly manner.

- Promote materials, programs, events, and services provided by the library.

This opportunity requires:

- High school diploma or equivalent certifications and/or experience required.

- Qualified candidates must have superb customer service skills.

- Ability to multi-task, have attention to details, and excellent organizational skills.

- Ability to use computers and relevant software including but not limited to Google products.

- Ability to communicate effectively, use good judgment in the decision making process, and work both independently and as part of a team.

- Flexibility to be able to work days, evenings, weekends, and holidays.

Hourly rate of $14.10. This position is eligible for pro-rated sick and vacation time as well as participation in IMRF. To apply, send resume via e-mail to HR at hr@itpld.org Please include the job title in the subject line. No phone calls please.

To Apply

Application Deadline: 
Open until filled
Apply To: 
40° 37' 59.25" N, 89° 23' 54.7008" W