Do you thrive on providing excellent customer service? Do you enjoy finding the "yes" in situations? Then our Customer Service team is looking for you!
The Barrington Area Library is recruiting for a part-time Customer Service Associate to serve as the first point of contact at our service desk. This means everything from greeting people with a smile as they enter our building to resolving account issues and helping users navigate Library resources. Please review the job description for complete details.
➠ You excel at listening to, understanding, and communicating with customers.
➠ You feel confident about being a champion of our Library services with customers.
➠ You have experience with Microsoft Office suite and feel comfortable learning new software.
➠ You're inspired by what makes our Library and our community unique.
➠ You enjoy learning new things and are energized by variety in your work day.
Hours, Salary, and Benefits:
This position will have a varied schedule between 20 - 28 hours per week, including day, evening, and weekend shifts. Flexibility with scheduling is required of all Customer Service staff. The salary is $14.38 per hour, and this position includes participation in IMRF's retirement plan, while earning vacation, sick and holiday benefits.
About the library:
Our revitalized, 21st century library is a busy, friendly place that supports lifelong, active learning, and an appreciation for creativity and innovation. Customers of all ages and interests visit our library, expecting to find excellent and informed service, programs and workshops that enrich and inspire, and spaces designed for private work and group collaboration.