Information Services Associate I


Zion-Benton Public Library District
Library Type: 
Public Library

Position Details

Full Time or Part Time: 
Part Time
Hours are Tuesdays, 5PM – 9PM, Wednesdays, 3PM – 9PM, Thursdays, 3PM – 9PM and some occasional Saturdays required. Eventual Sunday hours required.
Starting between $14.40 -$16 per hour, experience is a factor in the starting range.

Reports to: Information Services Coordinator

Jobs Supervised: Department volunteers; may oversee support functions as assigned (department assistants, computer assistants, and/or volunteers)

Nature and Scope of Position: Responsible for providing friendly responsive service to people of all ages and skill levels in a diverse community. The person in this position is a team player that loves books, movies, music, and people, keeps abreast with technology trends, and enjoys connecting with others.

Essential Functions and Responsibilities:

• Creates and maintains a welcoming environment for library users

• Staffs the Information Services Desk; performing common tasks such as reserving items, submitting Inter Library Loan request, troubleshooting common technology issues, etc.

• Keeps current on professional and technical issues and trends

• Engages library visitors in discussions about books, movies, music, and other information resources • Designs and delivers programs/events for families and adults at the library and offsite

• May be responsible for components of the adult collection

• Assists department staff in creating and maintaining displays, promotional pieces, and bibliographies for materials in various formats

• Conducts "one-on-one" library instruction

• Facilitates program registration and meeting and study room usage

• Keeps up with programs and events that are happening in the library

• May serve as person-in-charge as assigned

• Staffs Youth and Teen services areas as assigned

• Attends and participates in staff, department, and other job-related meetings

• Performs other duties as assigned

Essential Knowledge, Skills, Abilities:

• Ability to provide outstanding customer service.

• Ability to manage and prioritized multiple tasks.

• Professional demeanor and a team player.

• Strong comfort with technology.

• Strong ability to adapt to change.

• Basic keyboard, data entry, and typing skills.

• Well-developed oral communications skill.

• Attention to detail.

• Ability to read, write and speak English.

• Ability to give and receive instructions in English.

• Alpha-numeric recognition skill.

• Ability to use basic office equipment.

• Ability to pass a criminal background check.

• Must have access to reliable transportation.

Physical requirements:

• Requires full range of motion, including standing, sitting, or walking for extended periods

• Requires bending, stooping, and reaching to retrieve library materials

• Must be able to move a two-sided book cart loaded with books and other library materials

• Must have dexterity and eye-hand coordination to move materials or operate automated equipment

• Must be able to lift boxes of books, paper, or other items weighing up to 40 lbs .

Contacts: Patrons, volunteers, other library staff, and peers at other organizations

Working Conditions: Normal office conditions

Education and Experience:

• Bachelor's Degree, LTA or equivalent combination of education and experience

• Passion for literature, movies, music, and popular culture

• Comfort with a variety of computers, electronic devices, and online services and applications

• Ability to work with patrons of all skill levels and ages

• Ability to represent the library at professional and community events

• Ability to read, write, and speak Spanish is a plus

• Previous Library experience preferred

Zion-Benton Public Library District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To Apply

Application Deadline: 
Open until filled
Application Note: 

Please send cover letter, resume, and three references.

Application Contact: 
Nick Hyten
Apply To: 
Zion-Benton Public Library District
Zion , IL 60099
Phone: 8478724680
42° 27' 3.8088" N, 87° 50' 21.318" W