Our customers are amazed by how we've created destinations for them to learn and find inspiration. At AHML, we provide engaging services and programming, welcoming spaces, a vibrant collection and museum-quality exhibit experiences for every age. During 2018, we hosted over one million visitors and almost 100,000 people attended our programs.
We are looking for a resourceful and creative individual to serve our diverse community, including Spanish-speaking customers. This new position will involve extensive interaction with the public, providing service to multiple audiences including adults, teens and children as well as ESL/literacy students. This bilingual Advisor will also support programs and events in the library and out in the community. Candidates must thrive at critically listening to the needs of this audience and be adept at approaching customers of all ages and cultures to help them quickly connect with their favorite interests and information needs.
Requirements & Skills:
Positive and friendly approach to customer service, including experience serving multicultural audiences and customers of all ages. Must be comfortable and effective with public speaking. Prefer candidates with a passion for reading and broad knowledge of books, music, and movies.
Highly effective verbal communication skills in English and Spanish, as well as strong writing skills in both languages. Excellent organizational and time management skills. Demonstrated ability to excel in Our Culture.
Bachelor's degree or equivalent experience.
Hours and Scheduling:
Part-time, 25 hours per week. Flexibility in scheduling is required to work daytime and evening hours, as well as some weekends.
Salary and Benefits:
Starting salary $17.72 - $20.85 per hour, depending on qualifications.
Benefits includes 2 weeks of vacation, sick and personal leave allowances, Illinois Municipal Retirement Fund (pension plan) and availability of 457/Roth savings plans.
To be considered for this opportunity, candidates must submit by March 31:
- a letter of interest describing how your qualifications and experience meet those required for the position
Only electronic submissions will be considered.