Digital Services Assistant

Library

Employer/Library: 
Bartlett Public Library District
Library Type: 
Public Library
County: 
DuPage

Position Details

Full Time or Part Time: 
Part Time
Hours: 
Every Monday-Thursday 1-5pm and every other Sunday 12-5pm
Salary: 
$15.00/hour

Part-Time Digital Services Assistant

Primary Responsibilities

  • Assist patrons with computer access in all public areas of the library
  • Assist patrons with technology questions (basic computer hardware/software, mobile phones, tablets, e-book readers, scanners, copiers, printers, VHS/DVD transfer station, fax machine, projectors, monitors) via drop-in, scheduled 1:1, or group appointments
  • Monitor computers and equipment in all public computer areas of the library
  • Assist IT with software updates on computers

Qualifications

  • High School Diploma or equivalent
  • 2-3 years customer service experience
  • Customer service experience assisting others with technology preferred
  • Knowledge in MS Office Suite and resume software
  • Patient and courteous customer service skills, respecting confidentiality as appropriate
  • Excellent problem solving skills

Salary and Hours

  • $15.00/hour
  • Part-time, non-exempt, average of 18.5 hours/week
  • Every Monday-Thursday 1-5pm and every other Sunday 12-5pm

Tools and Equipment Used

Required proficiency with basic computer hardware/software, android and iOS tablets/mobile phones, e-book readers, scanners, copiers, printers

Preferred proficiency with digital cameras, Adobe software products, and streaming media devices (such as Apple TV and Roku)

To Apply

Application Deadline: 
Open until filled
Application Note: 

Submit BPLD application, resume, and cover letter at www.bartlettlibrary.org

No phone calls, please.

Apply To: 
Bartlett Public Library District
800 S Bartlett Road
Bartlett , IL 60103 41° 58' 36.6564" N, 88° 11' 4.362" W
Illinois