The Security Monitor is responsible for maintaining a safe and secure environment for patrons and employees, and to safeguard the building and property.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain an alert and visible presence throughout the Library, to prevent or deter situations from occurring or escalating by routinely patrolling the Library building and property.
Maintain an acceptable noise level within the Library.
Enforce the guidelines within the Code of Conduct and assure that acceptable behavior is maintained by patrons.
Balance security authority with keeping the Library a friendly place to visit for everybody.
Assist patrons as necessary, and respond to staff calls for assistance.
Dress in Library-provided uniform, or when not available, in a manner that states the position is one of authority.
Attend meetings and training as required.
Abide by the Standards of Excellence for employees, and policies and procedures of the Library.
Treat all patrons and employees fairly and with an open mind; maintain patron and employee confidentiality on all issues and matters.
Communicate clearly in English, either in person, on the telephone, and in writing.
Cope with the stress of the job and get along with coworkers.
Maintain the ability and patience to understand and be understood by non-English speaking patrons.
Other duties as assigned.