Elmhurst Public Library enriches life in Elmhurst by providing opportunities to connect, create, and explore. Through one-on-one public service interactions and group instruction, Technology Specialists help patrons find information, locate Library materials, access Library services, and use Library and personal technology. Technology Specialists facilitate a friendly learning environment for all patrons to explore technology, the Library and its services. Applicants should show the ability to offer fantastic customer service, an aptitude for teaching engaging classes, a demonstrated interest in technology and expertise with the use of creative software.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
*Assists library patrons by finding materials, answering questions, providing technology help and facilitating the use of the Creative Studio
*Teaches monthly technology classes on a variety of topics such as Social Media, Microsoft Office, 3D Printing and the Adobe Creative Cloud
*Helps to maintain an atmosphere conducive to connecting, creating and exploring.
NECESSARY KNOWLEDGE, SKILLS AND ABILITIES:
*Strong knowledge of computers, Microsoft Office, and the Internet
*High aptitude with creative technology software and equipment
*Ability to interact patiently and pleasantly with people of all ages
*High School diploma
*Experience working with the public
*Experience providing group or one-on-one technology instruction
*Knowledge of basic library organization