The Medical Librarian/Web Content Administrator is responsible for oversight, maintenance and availability of resources at the Shirley Ryan AbilityLab (SRAlab) and is a leader in health care informatics. The Medical Librarian/Web Content Administrator manages all physical and digital media and serves as the technical liaison to Galter Health Science Library to assure access for SRAlab staff and residents as well as knowledge support. The Medical Librarian/Web Content Administrator is responsible for the web content management of all SRAlab Life Center patient education, consumer health resources and professional library to ensure the integrity and accuracy of the database, web content and operational efficiency of the Life Center online library. Collaborates with web marketing staff for content management and statistical reports of web traffic.
The Medical Librarian/Web Content Administrator will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Medical Librarian/Web Content Administrator will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.
- Assesses and responds to resource requests and computer assistance from patients, families, staff and community to appropriate Life Center information through in person visits, telephone calls or via e-mail, fax or written correspondence.
- Manages all Life Center physical and virtual Life Center content including ongoing resource review and procurement, inventory management, assuring appropriate classification, cataloging of resources, updating data fields in the database/Drupal, adding images and videos, cover scanning, tracking reports, linking approvals, ongoing data cleaning and clearinghouse functions.
- Maintains database by preparing reports for quality and collaborating with Education Program Managers for data updates and cleaning.
- Collaborate with Education Program Managers to implement and evaluate patient and consumer health and educational programs.
- Develops and conducts outreach presentations to staff and community organizations including delivering and mentoring patient centered care model. Maintains key relationships and acts as the Life Center liaison with SRAlab specialty teams and partner sites throughout the system of care and other health care agencies, as requested.
- Maintains current knowledge and trends in PM&R and understanding of various disabilities, including, but not limited to, Stroke, Spinal Cord Injury, Brain Injury and other neurological conditions, Musculoskeletal conditions, Amputations, Robotics, Prosthetics and Orthotics, Pediatrics and Cancer Rehabilitation.
- Conducts high-level medical literature searches to support SRAlab research and professionals and instructs clinical staff on best-practice medical information and literature searches.
- Collaborates with SRAlab medical directors and research leaders to assure best-practice resources are available to them, their teams and their patients and family consumers.
- Manages and administers SRAlab's system to assure access to Northwestern University Galter Library by SRAlab professionals for access to ejournals and other key resource information.
- Administers Northwestern University NetID's for RIC clinical staff. Works closely with NU Information Technology Department to resolve access issues.
- Manages all SRAlab alliance offsite collections and fulfills resource requests (e.g., Alexian Life Center).
- Provides technical assistance for Life Center education programs, special events, and Advancement activities.
- Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.
- Reports directly to the Manager, Life Center
Knowledge, Skills & Abilities Required
- Library Science or Library and Information Science degree from a program accredited by the American Library Association preferred.
- 5 years' experience as Medical Librarian/web content administrator preferred.
- Expertise in electronic information searches, including OVID MEDLINE, CINAHL (Allied Health and Nursing) and PsycInfo (Psychology).
- Strong analytical, problem-solving and collaborative skills.
- Excellent writing, editing and verbal communication skills.
- Solid planning and organizational skills including attention to detail.
- Technical proficiency and database management and statistical analysis skills.
- High-level interpersonal skills in order to provide effective leadership and communications with all internal and external customers of all abilities and manage client relationships.
- High-level computer skills including Microsoft Office, software, web technologies including electronic education content management.