Part-Time Customer Service Associate

Library

Employer/Library: 
Barrington Area Library
Library Type: 
Public Library
County: 
Lake

Position Details

Full Time or Part Time: 
Part Time
Hours: 
19 average per week
Salary: 
$13.24 per hour

This team member will:
• greet and direct customers at service desks,
• provide basic instruction to customers regarding different services and technology offered within the department,
• provide customer account transactions, card applications, and material searches, and
• utilize several modes of communication such as call center interactions, e-mail, IM, and text to resolve customer inquiries.

You have:
• an exceptional customer service focus,
• a general understanding of library services,
• effective problem-solving abilities with a variety of customers,
• knowledge of the Microsoft Office suite,
• a completed High School diploma or equivalent, and
• a minimum of 2 years of relevant work experience.

Requirements and Skills:

A high school diploma or equivalent. Two years of relevant work experience.

Hours, Salary, and Benefits:
This position is scheduled for approximately 19 hours each week (including day, evening, and weekend hours). Flexibility in scheduling is a must for all team members. Rate of pay is $13.24 per hour.

About the library:
Our renovated, 21st century library is a busy, friendly place that supports lifelong, active learning, and an appreciation for creativity and innovation. Customers of all ages and interests visit our library, expecting to find excellent and informed service, programs and workshops that enrich and inspire, and spaces designed for private work and group collaboration.

To Apply

Application Deadline: 
Open until filled
Application Note: 

Sound like a fit? Then read the full job description here and consider bringing your customer service skills to the Barrington Area Library. Complete and save the PDF application and email it along with a cover letter and resume to resume@balibrary.org .

Application Contact: 
Human Resources
Apply To: 
Barrington Area Library
505 N. Northwest Hwy
Barrington , IL 60010
Phone: 847-382-1300
Illinois