Digital Services Assistant

Library

Employer/Library: 
Bartlett Public Library Distirct
Library Type: 
Public Library
County: 
DuPage

Position Details

Full Time or Part Time: 
Part Time
Hours: 
Afternoons and every other Sunday
Salary: 
$15.00/hour

Part-Time Digital Services Assistant

Primary Responsibilities

  • Assist patrons with computer access in all public areas of the library
  • Assist patrons with technology questions (basic computer hardware/software, mobile phones, tablets, e-book readers, scanners, copiers, printers, VHS/DVD transfer station, fax machine, projectors, monitors) via drop-in, scheduled 1:1, or group appointments
  • Monitor computers and equipment in all public computers areas of the library
  • Assist IT with software updates on computers

Qualifications

  • High School Diploma or equivalent
  • 2-3 years customer service experience
  • Customer service experience assisting others with technology preferred
  • Knowledge in MS Office Suite and resume software
  • Patient and courteous customer service skills, respecting confidentiality as appropriate
  • Excellent problem solving skills

Salary/Classification/Hours

  • $15.00/hour
  • Part-time, non-exempt, 18 hours/week
  • Afternoons and every other Sunday

Tools and Equipment Used

  • Required proficiency with basic computer hardware/software, android and iOS tablets/mobile phones, e-book readers, scanners, copiers, printers
  • Preferred proficiency with digital cameras, Adobe software products, and streaming media devices (such as Apple TV and Roku)

Physical Demands/Work Environment

The employee may occasionally lift and/or move up to twenty-five pounds.

The job is performed in a typical office environment and includes interaction with the public in a library setting.

To Apply

Application Deadline: 
Open until filled
Application Note: 

No phone calls please.

To Apply: Email BPLD application, resume, and cover letter to: jobs@bartlettlibrary.org

Apply To: 
Bartlett Public Library District
800 S Bartlett Road
Bartlett , IL 60103
Illinois