This position is responsible for staffing the Circulation area of the Library, and performing all the functions associated with that area. The primary responsibility of this position is assisting Library users in the Circulation area. In addition, the Library Clerk may staff other areas of the Library as necessary. This is a 20-29 hour a week position with evening and Saturday hours required.. Required for this job are excellent customer service skills and an ability to perform duties effectively.
- Greets and assists Library users in the Circulation areas employing effective customer service skills.
- Performs all Circulation area functions effectively.
- Assists phone callers.
- Shelves, shelf-reads and organizes collections.
- Processes overdue notices.
- Responsible for Library opening and closing procedures as assigned.
- Informs Library users of Library Conduct and Borrowing Policies, enforcing them when appropriate.
- Assisting the Youth Services Librarian with storytime and other Youth Services programming.
- Checks in, checks out and renews Library materials.
- Informs Library users of the status of their Library records.
- Processes applications for, and issues, new Library cards.
- May assist Library users in locating materials.
- Fields requests for new acquisitions and Interlibrary Loans.
- Assists Library users in using library resources.
- Receives phone calls, and assists or transfers calls as necessary.
- Processes new library materials for circulation; repairs damaged materials.
- Shelves Library materials; shelf reads and keeps materials in good order.
- Performs or assists in Library opening and closing procedures.
- Assists in seeing that Library rules of conduct are observed by asking Library users to observe rules of conduct that are not being followed, and by informing Library administration when necessary.
- Additional duties as assigned.
- High School diploma or equivalency.
- Library skills sufficient to accomplish the duties listed above, "transferable" skills, or the ability to learn those skills. In particular, the ability to learn the use of the Dewey classification system, and other Library procedures is required.
- Computer skills sufficient to perform the functions of the online catalog and circulation modules of the Library's automated Library system.
- Excellent public service skills are essential.
- Good clerical skills are required, including keyboarding.