The Clarendon Hills Public Library is looking for a forward-thinking, customer-oriented, friendly and attentive librarian who enjoys working with the public to join our team!
The Head of Circulation Services is responsible for the operation of the Circulation Services Department. This includes providing high-quality customer service in all aspects of serving the public, managing circulation service staff and volunteers, handling circulation desk functions, using and recommending improvements to the integrated library system, creating reports and maintaining records, and helping patrons use the library by answering reference questions and providing computer/copier troubleshooting.
Necessary Knowledge, Skills, and Abilities include:
~ Knowledge of basic library tools, including the online card catalog and integrated library systems (CHPL uses WorkFlows by SirsiDynix).
~ Working knowledge of Windows operating system and Microsoft Office applications.
~ Ability to learn new technology and communicate this knowledge to staff and patrons.
~ Ability to supervise the work of others.
~ Ability to work collaboratively within the library and the community.
~ Ability to anticipate library and patron needs and to communicate these to appropriate library staff.
~ Ability to use good judgment in relation to library policies applied to the public.
~ Ability to exercise initiative and make independent decisions.
~ Ability to communicate effectively in English, both orally and in writing.
Qualifications for Appointment:
~ MLIS or MLS degree from an ALA-accredited library school.
~ Three years of customer service experience in a library or retail setting.
~ At least one year of supervisory experience.
~ Must be available evenings and weekends.
~ Physically be able to lift books, reach top and bottom shelves, shift books, push book carts, handle extensive hours of computer use, and set up tables and chairs.
Send cover letter and resume with 2-3 references listed to Lori Craft at email@example.com.