Whether you're planning a new website or want to improve your current one, usability testing is a powerful tool for understanding how your patrons interact with your website. This webinar will walk you through the process of identifying testing needs, planning a test, running one, and summarizing your findings. You will learn how to make usability testing easy enough to incorporate throughout your project and not just at the end (when it's too late!)
Brodie Austin is the Assistant Director of the Northbrook Public Library where he works with staff to incorporate user research and design methods into their work. He has worked on several large library website redesigns and also does freelance UX and web design work.
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