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Who to Contact

125 Tower Drive • Burr Ridge, IL 60527
Phone: 630.734.5000 • Fax: 630.734.5050

To view contact information for the shared catalogs we support, please visit these links:

To view contact information for other areas, click the headings below. This list includes non-RAILS contacts where appropriate.

Delivery

Bolingbrook
Jaime Ramirez
   Geneva 		jaime.ramirez@railslibraries.info
630.232.8457x202
Burr Ridge
Randy Patka
   Burr Ridge 		randy.patka@railslibraries.info
630.734.5140
Coal Valley
Brenda Roman
   Coal Valley 		brenda.roman@railslibraries.info
309.799.3155x3152
East Peoria
Susan Palmer
   East Peoria 		susan.palmer@railslibraries.info
309.694.9200x2116
Geneva
Jaime Ramirez
   Geneva 		jaime.ramirez@railslibraries.info
630.232.8457x202
Rockford
Scott Pearson
   Rockford 		scott.pearson@railslibraries.info
815.873.1282x4470
Wheeling
Don Johnson
   Wheeling 		don.johnson@railslibraries.info
847.353.7147

E-News
Renee Anderson
   Burr Ridge 		renee.anderson@railslibraries.info
630.734.5113

E-Rate
Schools and Libraries Program
   Universal Service Administrative Company 		888.203.8100
http://www.usac.org/sl/

Employment at RAILS
Barb Brooks
   Burr Ridge 		Barb.Brooks@railslibraries.info
630.734.5141

Grants

Contact ISL
ISL Contact List
   Illinois State Library 		http://bit.ly/islcontacts
Gates Grant
Karen Egan
   Illinois State Library 		kegan@ilsos.net
217.782.7749
LSTA
Karen Egan
   Illinois State Library 		kegan@ilsos.net
217.782.7749
Payment inquiries
Vendor Payments Lookup
   Illinois Office of the Comptroller 		http://bit.ly/mWRxiC
Public Library Per Capita Grant
Mary Downing
   Illinois State Library 		mdowning@ilsos.net
217.782.5506
School Library Per Capita Grant
Robert Jones
   Illinois State Library 		rjones1@ilsos.net
217.785.1168

Group Purchases/Vendor Discounts
Susan Weinmann
   Burr Ridge 		susan.weinmann@railslibraries.info
630.734.5118

Interlibrary Loan

ILLINET ILL Traffic Survey login
Becky Hunter
   Illinois State Library 		bhunter1@ilsos.net
217.782.7849
ILLINET ILL Traffic Survey
Gwen Harrison
   Illinois State Library 		gharrison@ilsos.net
217.785.7334
OCLC
OCLC Support support@oclc.org
800.848.5800

Jobs Board
Brian Smith
   Burr Ridge 		brian.smith@railslibraries.info
630.734.5159

L2 (Library Learning)

Accounts and logins
Susan Weinmann
   Burr Ridge 		susan.weinmann@railslibraries.info
630.734.5118
Technical issues
Brian Smith
   Burr Ridge 		brian.smith@railslibraries.info
630.734.5159

MAGIC

*Help Desk
MAGIC Evening/Weekend Support Staff 630.334.0100
*Help Desk
MAGIC Technical Support Staff support@magiclibraries.info
630.232.4674

Mandatory Library Certification
Susan Weinmann
   Burr Ridge 		susan.weinmann@railslibraries.info
630.734.5118

Meeting room setup

Burr Ridge
Randy Patka
   Burr Ridge 		randy.patka@railslibraries.info
630.734.5140
Coal Valley
Brenda Roman
   Coal Valley 		brenda.roman@railslibraries.info
309.799.3155x3152
East Peoria
Susan Palmer
   East Peoria 		susan.palmer@railslibraries.info
309.694.9200x2116
Geneva
Jaime Ramirez
   Geneva 		jaime.ramirez@railslibraries.info
630.232.8457x202
Rockford
Scott Pearson
   Rockford 		scott.pearson@railslibraries.info
815.873.1282x4470
Wheeling
Don Johnson
   Wheeling 		don.johnson@railslibraries.info
847.353.7147

OCLC

Billing
Ramona Rollins
   Illinois Heartland Library System 		rrollins@illinoisheartland.org
217.352.0047.Ext..203
FirstSearch databases (ISL E-Rich)
Gwen Harrison
   Illinois State Library 		gharrison@ilsos.net
217.785.7334
Support
OCLC Support support@oclc.org
800.848.5800

PolyTalk
Michelle Ralston
   Illinois Heartland Library System 		mralston@illinoisheartland.org
217.352.0047x.217

PrairieCat

*Help Desk
PrairieCat Help Desk 877.542.7257,.press.7
http://216.125.140.42

Public Libraries

IPLAR login
Becky Hunter
   Illinois State Library 		bhunter1@ilsos.net
217.782.7849
IPLAR
Robert Jones
   Illinois State Library 		rjones1@ilsos.net
217.785.1168
Non-resident cards
Susan Weinmann
   Burr Ridge 		susan.weinmann@railslibraries.info
630.734.5118

RAILS E-News
Renee Anderson
   Burr Ridge 		renee.anderson@railslibraries.info
630.734.5113

RAILS Membership

Membership Applications
Susan Weinmann
   Burr Ridge 		susan.weinmann@railslibraries.info
630.734.5118
New Library Directors
Susan Weinmann
   Burr Ridge 		susan.weinmann@railslibraries.info
630.734.5118
New Members
Susan Weinmann
   Burr Ridge 		susan.weinmann@railslibraries.info
630.734.5118

Reciprocal Borrowing
Susan Weinmann
   Burr Ridge 		susan.weinmann@railslibraries.info
630.734.5118

Resource Sharing Policy
Susan Weinmann
   Burr Ridge 		susan.weinmann@railslibraries.info
630.734.5118

RSA

*Help Desk
RSA Support 309.694.9200
http://alsi.sdp.sirsi.net/client/RSAwebsite
*Help Desk
RSA Support (Evenings and Weekends) 309.369.6422

Talking Book Centers

Mid-Illinois Talking Books Center
Rose Chenoweth
   East Peoria 		rose.chenoweth@railslibraries.info
309.694.9200x2120
Voices of Vision Talking Books Center
Karen Odean
   Geneva 		karen.odean@railslibraries.info
630.232.8457x206

Videoconference support

*General
Brian Smith
   Burr Ridge 		brian.smith@railslibraries.info
630.734.5159

WebJunction Illinois
WebJunction Illinois Support webjunction.illinois@gmail.com

Websites

Illinois Plinkit
Troy Brown
   Illinois Heartland Library System 		tbrown@illinoisheartland.org
618.985.3711x2021
PALS SiteMaker
Blake Carver
   LISHost 		btcarver@lisnews.com
716.713.6155
PALS SiteMaker
Brian Smith
   Burr Ridge 		brian.smith@railslibraries.info
630.734.5159
RAILS
Brian Smith
   Burr Ridge 		brian.smith@railslibraries.info
630.734.5159