RAILS Member Announcements
Finding and Using E-Government Tools and Resources
Facilitated by Diane Kovacs
Beginning Monday, January 6, 2014
E-government tools and resources bring many people to your library for such activities as filing and paying taxes online, locating Medicare/Medicaid providers and reviews, checking student loan status, and much more. This hands-on eCourse covers the best sites to begin researching for government information in general and specifically for business, healthcare, genealogy, history, current government, legal, regulatory, taxes, retirement, insurance, and state and local government information.
Web scale discovery services are a tool with major potential to transform the nature of library systems. These services are capable of searching quickly and seamlessly across a vast range of local and remote content and providing relevancy-ranked results in the type of intuitive interface that today's information seekers expect. If you're interested in how discovery services work and how you can get the most out of them, you won't want to miss the upcoming American Libraries Live episode with an expert panel.
Tune in Thursday, December 5 at 2 p.m. Eastern for this free, streaming video broadcast that you can view from your home, library or on-the-go.Joining us for the 60-minute discussion will be:
• Gwen Evans, Executive Director of OhioLINK
• Courtney Greene, Head, Discovery & Research Services, Indiana University
• Edward Smith, Executive Director, Abilene Library Consortium
To receive e-mail reminders, register at http://goo.gl/t3Q19x or just go to www.americanlibrarieslive.org at the time of the event. If you’re unable to attend live, this event will be recorded and available at www.americanlibrarieslive.org shortly after it concludes.
With thanks to EBSCO for generously sponsoring this episode. EBSCO Discovery Service brings together the most comprehensive collection of content—including superior indexing from top subject indexes, high-end full text and the entire library collection—all within an unparalleled full-featured, customizable discovery layer experience. www.ebsco.com.
AL Live is the popular free streaming video broadcast from American Libraries, covering library issues and trends in real time as you interact with hosts via a live chat and get immediate answers to your questions. With the help of real-time technology, it’s like having your own experts on hand. Find out more, including how to catch upcoming episodes, at http://www.americanlibrarieslive.org .
Upcoming AL Live broadcasts in 2014 include:
January 9, 2014: The Future of Libraries
February 13: The Library Website
March 13: E-Books: The Present and Future
April 10: Copyright Conundrum
Posted By Mary Mackay
Join with the Winfield Library as we celebrate all that is new at the library! Saturday, December 14 at 10:30 a.m., the library will have a ribbon cutting and open house to unveil the renovations to the building. This past summer, the library started a renovation project to the building that is nearing completion. Highlights of the project include: a new entry with an elevator, renovated meeting rooms, upgraded fire alarm, renovated children’s department, and much more. Previously, patrons with disabilities or children in strollers had to leave the building, take a lengthy walk around the outside of library, and walk across the driveway to reach their desired floor. The new elevator provides access to patrons who were limited due to the library’s physical space. Although the library still has some work to do to continue improving, we encourage you to take this opportunity to reacquaint yourself with everything the library has to offer. Look behind the scenes of the library, check out new items, and enjoy your visit!
The Best and Not-So-Best Practices in Social Media panel featured Bill Pardue, Arlington Heights Memorial Library; Heather Beverley, Cook Memorial Library; Sarah Sagmoen, University of Illinois – Springfield; and Veronica de Fazio, Plainfield Public Library.
Pardue began by noting that the Best Practices Committee has recently conducted a survey in which libraries were asked about their social media experience. Results of the survey will be discussed in an upcoming ILA Reporter article.
Pardue reported the most successful libraries and the least successful libraries were often pursuing the same social media strategies. Successful libraries differed by having: 1) clear plans; 2) set goals; and 3) designated staff who were responsible for maintaining the social media presence on a regular basis. Also, the most successful libraries had a ratio of equal parts library-specific content like announcements of library programming, merely “fun” posts like funny photos of cats and dogs or comments on sports teams, and a third part news about authors, publishing, and promoting reading, such as asking “What are you reading?” (Pardue volunteered that Arlington Heights devotes 30% of posts to library news, 30% to industry news, and 30% to “fun stuff.”) Less successful libraries didn’t have clear goals or plans for measuring their success.
Heather Beverley next spoke about the experiences of Cook Memorial Library’s social media program. Cook has Facebook, Twitter and Goodreads accounts, and use Hootsuite to organize their posts; they plan to start an Instagram account next.
Beverley explained that Cook’s social media goal is to provide posts that are engaging, approachable, and fun, and that the Library, through social media, has a role in the daily lives of their patrons. Key to their social media success is using “photos, photos, photos,” articles and interesting links.
At Cook, social media is carried out by a committee, with staff drawn together representing different departments; staff have different specialties. The committee primarily communicates via email and meets every 3-4 months. At Cook, staff analyzed the results and made changes in strategy based on that feedback.
Beverley was asked “How do you know you’re successful?” She explained that success in social media communication is often hard to evaluate. Social media is full of “lurkers” who read posts but don’t comment. But one important measure of success Cook staff have noticed is that when they post pictures of events, the event will be much better attended the next time it’s offered.
The next speaker, Sarah Sagmoen of the University of Illinois at Springfield, explained that her library served 5000 students, faculty and staff, and had Twitter, Facebook, Pinterest and Foursquare accounts managed by two staff members.
The Library’s goal is to engage the Library’s very diverse audience with most of its focus on students.
During the first two years, the social media managers sought to let people know “who we are” on Facebook and Twitter. They tried to have a link, photo or article accompany every post. Most people read posts without otherwise responding (such as by “liking” a post, retweeting, sharing or commenting).
All that changed when they began the “What we’re wearing” series. It started when, quite accidentally, two librarians wore the same outfit. It seemed like a fun idea to post a photo. People loved it! This ongoing feature changed the social media equation and led to much more engagement. Now people come into the library to talk about dressing.
Since it’s hard to make students really understand what it is that librarians do, especially in the medium of social media, this wonderful feature has succeeded in engaging students and in making the librarians seem to be nice, likable people.
Veronica de Fazio of the Plainfield Public Library District, has over 2,000 fans on Facebook. There the teen librarian has connected with teen patrons. His greatest success was the “Wall of Art” post: when he offered space for teens to hang their art in the library, the space he offered was filled within three days.
Social media is part of public relations work of creating a positive perception of the library within the community.
Elizabeth Neill is a current member and former co-chair of the ILA Marketing Committee.
Beautifully decorated trays of Christmas Cookies, Kringla, fudge and handmade crafts items, such as hats, scarfs, mittens wooden ornaments for sale. Sale will be held Dec. 3, 1pm-8pm, Wednesday Dec. 4 1pm -8pm and Thursday Dec 5th. from 10am -5pm.
Office desk unit (minus the art work and computer and printer shown in the photo).
Free to first taker.
We now have a potential taker!
On December 2, we received 23 packages in the mail from Naperville, Deerfield, Streator, Joliet, etc. with photos, a baptismal certificate and a page from a baby book. We have a great team of volunteers that have set up a process to document each item, add it to a database, photograph the item and post it on a Facebook album for people to browse.
This article explains the project:
For the album of found items, see:
This CBS News story interviewed a volunteer:
Local newspaper coverage:
Article in the Peoria Journal Star:
Local radio coverage:
We are very proud of our staff and great volunteers who are handling a massive project with thoughtfulness and care. We have had several instances of people being reunited with precious papers and photos and will be documenting these stories in the next few days. In the meantime, more items come in every day and more are posted in the album.
Source: Janice Sherman, Director, Morton Public Library District
The spring 2014 schedule of Library Technical Assistant (LTA) classes is now online: http://www.icc.edu/classSchedule/course.asp?course=LIB%20%20&coursename=Library%20Technology%20%28LIB%29%20%20%20%20%20%...
Classes begin Tuesday, January 21.
LIB 111: Introduction to Research, 3 credits, online, open to all students 2nd 8-weeks
LIB 127: MARC Records and Technical Processing, 3 credits, online
LIB 210: Reference, 3 credits, online
LIB 231: Introduction to Patron Services, 3 credits, hybrid, Tuesday nights, 6-9 p.m.
For more information, contact ICC LTA Program Coordinator Dr. Pam Thomas, pthomas [at] icc [dot] edu or 309-694-5508.
The Digital Public Library of America is starting a Community Reps program - a group of volunteers who work to promote and use the DPLA in their local communities. This work means hosting a workshop or other kind of outreach event, handing out swag and answering questions, and giving the national organization feedback from local communities. They envision the rep role as a fairly small time commitment.
They're looking for volunteers from all kinds of places: all sizes of academic institutions, archives, public libraries, historical societies, K-12 schools: pretty much anyone who can identify a community they would like to work with and some activities that would be a good fit for that community. They're selecting their first "class" of folks during the first week in December.
For more information and an application form, see: http://dp.la/info/get-involved/reps.